Student, Associate Business Systems Analyst (Winter 2026)

Sun Life of Canada; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading financial services company in Toronto is looking for a student to join the Intelligent Automation team. In this role, you will partner with various business and technology areas to ensure that technology solutions meet operational needs. Ideal candidates are pursuing a degree in fields such as Computer Science or Mathematics and possess strong analytical, problem-solving, and communication skills. This is a full-time temporary position with opportunities for professional development and potential transition to permanent roles.

Benefits

Professional development workshops

Unique student culture

Potential for permanent roles

Qualifications

• Currently enrolled in an undergraduate or graduate degree program in Computer Science, Mathematics, Statistics, Economics, or another quantitative field.
• Good analytical problem-solving and decision-making skills.
• Excellent collaboration, interpersonal, and meeting facilitation skills.

Responsibilities

• Partner with business and technology areas to provide needed technology solutions.
• Serve as a liaison between business units and the RPA Operations team.
• Analyze and identify ways to optimize license utilization.

Skills

Problem solving skills

Collaboration

Analytical skills

Verbal communication

Written communication

Customer service orientation

Organizational skills

Microsoft Office tools

Education

Enrolled in undergraduate or graduate program in related field

Job description

Overview

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Responsibilities

• Partner with Sun Life’s business and technology areas to ensure the technology and process solutions delivered and supported meet the needs of our business partners. As part of the Intelligent Automation team you will work with all areas of Sun Life supporting our business partners by providing technology solutions needed to achieve business excellence.
• Serve as the liaison between business units and the RPA Operations team to understand the business perspective to guide RPA Operations decision-making and prioritization of backlog items.
• Gain an understanding of business processes and impacts to build appropriate platform-level SLAs as well as business service SLAs.
• Build and maintain a knowledge base to be used by the RPA operations team as a reference point for specific automations and their respective SLAs volumes timing frequency priority and urgency.
• Ensure all written documentation is clear understandable audience appropriate and accurately capture the key information required.
• Analyze and identify ways to optimize license utilization.
• Find and explore ways to automate RPA Operations and Support processes.
• Identify and implement improvement opportunities from insights provided by our RPA Operations Dashboards.
• Analyze diagnose and triage issues which require human intervention with an eye on ensuring Design Hub principles and best practices are incorporated into the solution.
• Take ownership of support issues and engage the appropriate resources to reach resolution.
• Be part of an innovative culture where continuous improvement is valued rewarded and embedded in what we do.

What’s in it for you

• At Sun Life you will be joining a purpose driven organization focused on helping Canadians achieve lifetime financial security and live healthier lives.
• As a student you’ll make a real impact by contributing to meaningful work gaining valuable experience and actively working towards your teams goals.
• You’ll join our unique student culture designed to help you grow both personally and professionally beyond your role. We offer professional development workshops student awards socials and many more exciting opportunities.
• We are honored to be recognized as Canadas Best Employers for Recent Graduates and Canadas Best Workplaces by Great Place to Work in 2025.
• Your student journey is just the beginning and we’re proud to help many who choose Sun Life to transition into permanent roles after graduation.

What do you need to succeed

• This opportunity is available to students with an April 2026 or later graduation date.
• Currently enrolled in an undergraduate or graduate degree program in Computer Science Mathematics Statistics Economics or another quantitative field preferred.
• Problem solving skills through the ability to understand what the issue is define the pros and cons and make pragmatic recommendations related to issues.
• Excellent collaboration interpersonal and meeting facilitation skills with a focus on driving results.
• Good analytical problem-solving and decision-making skills
• Great verbal and written communication skills including the extensive use of Microsoft Office tools.
• Positive attitude and a strong customer service orientation.
• Excellent organizational skills and ability to prioritize a wide range of tasks.

Estimated terms and other details

• Term Length: 4 months (January - April 2026) or 8 months (January - August 2026).
• Job Category: Temporary Employee
• Posting End Date: 17/09/2025
• Employment Type: Full-Time
• Experience: years
• Vacancy: 1

Additional notes: Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to . We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Note: The Base Pay range and incentive plans vary by campus program and performance; information may be provided during the selection process.