Strategic Branch Operations Leader

RBC; Fredericton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Fredericton is seeking a Branch Operations Manager to oversee branch operations and ensure compliance. The role involves managing daily transactions, training staff, and liaising with other departments. Ideal candidates will have completed the Canadian Securities Course and possess excellent communication and management skills. This full-time position offers a dynamic work environment and comprehensive benefits, contributing to the growth of the team and clients.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Supportive leadership development opportunities

Qualifications

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills in English.
• A professional approach to all situations to create a positive working environment.
• Ability to complete duties independently seeking out own answers and solutions.

Responsibilities

• Implement Branch Director’s vision and manage the branch effectively.
• Manage daily administrative operations including approval of transactions.
• Assist with training new branch support staff and coordinate ongoing training.
• Ensure compliance and internal control requirements are met.
• Manage branch technology access, setup, and troubleshooting.

Skills

Adaptability

Banking Products

Branch Banking

Communication

Cross-Selling

Customer Interactions

Customer Needs

Problem Management

Teller Operations

Education

Completion of the Canadian Securities Course (CSC)

Conduct & Practices Handbook (CPH)

Job description

A leading financial institution in Fredericton is seeking a Branch Operations Manager to oversee branch operations and ensure compliance. The role involves managing daily transactions, training staff, and liaising with other departments. Ideal candidates will have completed the Canadian Securities Course and possess excellent communication and management skills. This full-time position offers a dynamic work environment and comprehensive benefits, contributing to the growth of the team and clients.