Store Systems and Administration

London Drugs; Maple Ridge; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retail chain in Canada is looking for a Store Systems and Administration professional in Maple Ridge. This role involves maintaining store hardware systems, administering point-of-sale functions, and providing exceptional customer service. The ideal candidate will have strong administrative and technical skills, a positive attitude, and the ability to work in a dynamic team environment.

Benefits

Comprehensive medical, dental, and vision coverage

Company matched RRSPs

Employee Discount Program

Ongoing In-House Training & Education Courses

Employee Family Assistance Program

Employee Recognition Program

Community Involvement

Qualifications

• Demonstrated ability to work quickly and accurately under pressure.
• Ability to maintain confidentiality regarding financial information.
• Positive attitude and solutions-oriented approach.

Responsibilities

• Maintain store hardware systems and perform regular maintenance.
• Administer point-of-sale systems and manage store funds.
• Provide efficient customer service based on the company’s philosophy.

Skills

Strong administrative skills

Technical aptitude

Mathematical aptitude

Effective communication skills

Job description

Overview

Not just a job… a community, a partnership, a team. You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for Store Systems and Administration.

Store Systems and Administration

The individual in this position is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. You will report directly to the Assistant Store Manager and Store Manager.

Responsibilities

• Store Systems
  • Maintain store hardware systems, including point-of-sale systems, operational software programs and communication networks
  • Perform regular cleaning and maintenance of equipment (e.g. cleaning MSR hardware)
  • Perform regular system backups as per the established procedures and schedule
  • Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment
  • Maintain Problem Incident Report logs
  • Responsible for printing in store signage and placing in store
  • Responsible for pricing maintenance throughout the entire store
• Store Operations
  • Maintain the store funds, i.e. cash, stamps, LD gift cards, coupons, and other assets
  • Count store funds and prepare bank deposits
  • Administer all point-of-sale charity fundraising programs (e.g. hospital lotteries)
  • Be responsible for the administrative functions of the point-of-sale system (e.g. manager override numbers)
  • Administer Transit Passes and Lottery Tickets programs (where applicable)
  • Administer other programs as assigned by the store manager or head office (e.g. employee uniforms, employee lockers, bulletin boards, store supplies, etc.)
• Customer Service
  • Support the company mission statement, “To Provide a Superior Shopping Experience Everyday”
  • Provide prompt and efficient customer service based on 10/10 Sales Challenge philosophy

You will exhibit strong administrative skills, technical and mathematical aptitude, combined with professionalism and the ability to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information. You will also practice effective communication, training, and coordination of efforts within the Store Systems and Administration team.

If you have a demonstrated ability to work quickly and accurately under pressure and with little supervision, display a positive attitude and are solutions oriented, and practice strong communication skills, both verbal and written, and an ability to relate to all levels of personnel within the company, then we have the opportunity for you to excel!

Benefits and Availability

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family
• Company matched RRSPs
• Employee Discount Program
• Ongoing In-House Training & Education Courses
• Employee Family Assistance Program
• Employee Recognition Program
• Community Involvement

Applicants must be available to work a flexible schedule, Monday to Sunday, and be available to start their shift as early as 5am every day.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals, Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services. London Drugs may collect, use, and/or disclose your personal information for establishing, managing or terminating an employment relationship, including to check references or gather other information to support your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or email addresses, and never disclose sensitive details about your identity or finances to anyone you do not know or trust or on any unverified website.