Store Manager

Kitchen Stuff Plus; St. Catharines; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading home solutions retailer in St. Catharines is seeking a Store Manager to oversee operations, manage store performance, and provide exceptional customer service. This role requires substantial retail experience, strong leadership skills, and a proven track record of achieving sales targets. Candidates must demonstrate financial acumen, and the ability to motivate and mentor staff. Join a dynamic team focused on delivering great products and services in a vibrant work culture.

Benefits

Benefits Package

Ongoing training and development

Qualifications

• Progressive retail experience with proven ability to achieve and exceed sales targets.
• Strong financial acumen and familiarity with P&L statements.
• Demonstrated leadership and coaching skills.

Responsibilities

• Oversee store operations including customer service, merchandising, and safety.
• Manage store expenses to maximize profit.
• Mentor Associates for optimal performance.

Skills

Retail experience

Financial acumen with P&L

Leadership skills

Customer service

Technology proficiency

Job description

Glendale Ave, St. Catharines, ON L2T 2L1, Canada

Job Description

Posted Monday, December 15, 2025 at 5:00 AM

great stuff! great prices! great people!

STORE MANAGER

great reasons!

At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.

great company!

Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores. And we've achieved that by providing incredible savings, superior selection, and exceptional service that few can match. In return, we're proud to have loyal and enthusiastic customers who keep coming back and we love welcoming new people to our in-store and online experience. We're full of ideas to inspire you!

great position!

Location: Retail Store

Reports to: District Manager

• Oversee store operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety.
• Manage store expenses and operational performance in order to maximize store profit.
• Regularly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
• Provide input to the District Manager to help shape business unit strategy.
• Mentor and guide Associates to ensure they are well trained and able to provide service and perform assigned tasks.
• Prepare and present performance evaluations and conduct disciplinary actions.
• Anticipate and effectively address talent needs through proactive recruitment, staffing and training.
• Plan and manage labour.
• Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives.
• Provide exceptional and responsive customer service while achieving sales and conversion goals.
• Evaluate and continuously improve the quality of service; investigate and resolve customer matters as appropriate.
• Maintain awareness of market trends in the retail industry and monitor competitors.
• Perform other directives as assigned.

Stuff we need from you:

• Progressive retail experience with proven ability to achieve and exceed sales targets.
• Strong financial acumen and familiarity with P&L statements, inventory management, store budgets, and wage controls.
• Demonstrated leadership and coaching skills.
• Exceptional customer service skills with a talent for building customer loyalty.
• Experience in recruiting, selecting, redeploying, and retaining talent.
• Strong interest and knowledge of home wares; ability to quickly develop in-depth knowledge of local market business conditions and competitive environment.
• Computer skills; ability to learn technological systems with ease.
• Lift up to 40lbs.
• Ladder use up 10 feet.
• Stand/walk for 8 hours.

Stuff for you:

• Fast-paced, dynamic, engaging work culture.
• Benefits Package.
• Ongoing training and development.

KSP may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing or selecting candidates.

Stuff that matters to us:

Our Differences are what make us great!

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.

Our People Drive Our Business - Friendly, knowledgeable staff who are always ready to help.

Glendale Ave, St. Catharines, ON L2T 2L1, Canada