Store Manager (Mobile Klinik) | Fairview Park Mall

Intello Technologies Inc.; Nanaimo; On-site; CAD 42,000 - 53,000; Full time

Job summary

A leading technology solutions provider is seeking a passionate Retail Manager in Nanaimo, Canada, to drive customer experiences and sales in store. In this role, you will lead a dedicated team, manage inventory, and achieve key performance indicators while fostering a culture of inclusivity and diversity. Ideal candidates have strong customer service and leadership skills, with a passion for technology. The position offers a salary between $42,000 and $53,000, along with bonuses and flexible work arrangements.

Benefits

Flexible medical, vision, and dental benefits

Regular bonuses and incentives

Paid training

Discounts on wireless technology

Gender affirmation coverage

Qualifications

• Strong customer service skills and experience.
• Ability to lead and motivate a team.
• Flexible schedule availability, including evenings and weekends.

Responsibilities

• Deliver on sales targets and key performance indicators.
• Create a supportive and productive team environment.
• Manage inventory and store processes efficiently.
• Lead customer journey with best-in-class repair and sales.

Skills

Customer Service

Sales

Team Leadership

Technical Knowledge

Inventory Management

Job description

Location: Kitchener, ON, CA, N2C 1X1

Jobs by Category: Retail

Job Function: Retail

Status: Full Time

Schedule: Regular

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

• Incredibly satisfying compensation, regular bonuses, contests and incentives
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• TELUS pension and share purchase plan
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Deliver on key performance indicators and sales targets
• Create an environment where team members feel valued, can grow and function well as a team
• Be the face to the community in the area your store operates
• Develop referral relationships, execute promotions, and ensure top‑of‑mind awareness for Mobile Klinik
• Lead the team on the customer journey by ensuring the best‑in‑class repair, care, sales, and services
• Develop expert‑level knowledge and lead the execution of the store processes, policies, and procedures
• Manage inventory, including receiving and ordering parts and products, including Certified Pre‑owned phones and accessories, efficiently and effectively

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What you can expect after you apply

• Our recruitment process consists of a multi‑layered approach during which we are happy to provide accommodations as needed

Base Salary: $42,000 - $53,000
Bonus Pay: Monthly bonuses based on scorecard

Please note that the compensation shown in the job posting is effective April 2025 and may be subject to change. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

You will be successful if you are...

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Retail

We want to be THE place to help Canadians to connect their lives with technology. We have the latest gadgets and digital services. Our stores are designed to be interactive. So now we are looking for enthusiastic, tech‑savvy, interesting, and interested team members to join our retail team.

You're looking. We're hiring. Join the team.

We are honoured to be recognized

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.