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A leading retailer in Kingston seeks a Retail Leader who excels at optimizing store operations and driving sales. With a focus on mentoring a diverse team and analyzing performance metrics, you'll thrive in a collaborative culture committed to results. This role offers room for entrepreneurial thinking and ongoing development, crucial in a high-volume environment.
• Lead all store operations with a focus on optimizing performance, efficiency, and profitability.
• Manage the full sales cycle: sales forecasting, visual merchandising, pricing strategy, inventory control, and post-sale follow-up.
• Recruit, train, and mentor a diverse team, cultivating a high-performance culture built on accountability and collaboration.
• Analyze performance reports and KPIs to develop strategic action plans.
• Ensure top-tier customer service standards are consistently upheld throughout the store.
• Oversee compliance with health & safety, loss prevention, and company policies.
• Collaborate with regional leadership to align on priorities, share best practices, and contribute to company-wide success.
• 5+ years of progressive retail leadership experience, ideally in a high-volume store environment.
• Demonstrated success in driving top-line sales and bottom-line profitability.
• Expertise in managing all aspects of the sales process, including customer journey, merchandising strategy, and team execution.
• Proven ability to lead, motivate, and develop high-performing teams.
• Strong organizational and analytical skills; able to interpret data and turn insights into results.
• Comfortable with retail tech systems, performance reporting tools, and modern POS platforms.
• Excellent interpersonal and communication skills.
This retailer offers more than just a job - they provide an environment where leaders can thrive. Expect a collaborative culture grounded in trust, respect, and a shared commitment to results. You’ll be part of a brand that values entrepreneurial thinking, encourages innovation, and supports your development through ongoing training. With strong community roots and a reputation for delivering value to customers, this is a place where your leadership will be seen and your contributions will make a real difference.
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