Store Lead & Customer Experience Coach

Tapestry, Inc.; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading fashion retailer in Metro Vancouver seeks a Lead Supervisor to enhance store performance through effective sales and operational management. The ideal candidate will excel in driving sales and customer satisfaction while coaching and developing a high-performing team. Responsibilities include managing daily tasks, enhancing team skills, and building customer relationships. A flexible schedule and strong interpersonal skills are essential for success in this dynamic retail environment.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Knowledge of cash register systems and basic computer skills needed.
• Ability to communicate effectively and demonstrate strong business acumen.

Responsibilities

• Ensure a high level of customer service and sales performance.
• Manage daily operational tasks efficiently according to Coach standards.
• Develop and motivate sales team to achieve business goals.

Skills

Customer Focus

Interpersonal Savvy

Drive for Results

Creativity

Education

High school diploma or equivalent; college degree preferred

Tools

Cash register systems

Basic computer skills

Job description

A leading fashion retailer in Metro Vancouver seeks a Lead Supervisor to enhance store performance through effective sales and operational management. The ideal candidate will excel in driving sales and customer satisfaction while coaching and developing a high-performing team. Responsibilities include managing daily tasks, enhancing team skills, and building customer relationships. A flexible schedule and strong interpersonal skills are essential for success in this dynamic retail environment.