Statistics Canada is looking for Data Collection Clerks in New Brunswick!

Treasury Board of Canada Secretariat; Saint John; On-site; CAD 51,000 - 56,000; Full time

Job summary

A government agency in Canada is seeking Data Collection Clerks in New Brunswick. Candidates should have experience in customer service and proficiency in software applications. This role involves communicating with participants and conducting interviews to collect survey data. Candidates must be available for in-person work and may need to travel. The position offers a salary of $51,642 to $55,707 annually and requires reliability and effective communication skills.

Qualifications

• Experience dealing with the public, via telephone or in person.
• Experience using various computer software packages or applications.

Responsibilities

• Communicate with survey participants.
• Conduct computer-assisted interviews.
• Safeguard collected survey data.
• Conduct research using various tools.

Skills

Customer service experience

Computer software proficiency

Effective communication

Education

Completion of two years secondary school

Tools

Microsoft Office Suite

Job description

Overview

Statistics Canada is looking for Data Collection Clerks in New Brunswick.

Reference number: STC25J-069906-000230

Selection process number: 25-STC-EA-HAL-708-125 Statistics Canada

Locations: Edmundston (New Brunswick), Fredericton (New Brunswick), Miramichi (New Brunswick), Moncton (New Brunswick), Saint John (New Brunswick)

CR-03

Salary: 51,642 to 55,707 (This salary represents a 37.5 hour / week schedule; annual salary is pro-rated based on actual hours worked weekly. Employees are paid hourly, plus eligible expenses.)

Closing date: 19 September 2025 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Responsibilities

Data Collection Clerks are part of a team supporting the collection of survey data across Canada. Tasks may include:

• Communicating with survey participants (individuals and/or businesses).
• Conducting computer assisted interviews (in person or via telephone) to collect, verify, edit, and organize survey data.
• Providing documentation, verification, and safeguarding of collected survey data.
• Conducting research using various tools.

Work environment

All employees will be provided with a laptop and cellphone for work. Positions require in-person attendance; by selecting a work location you commit to being on-site. If you wish to relocate to a proposed location, any associated costs are your responsibility.

Duties

• Communicating with survey participants (individuals and/or businesses).
• Conducting computer assisted interviews (in person or via telephone) to collect, verify, edit, and organize survey data.
• Providing documentation, verification, and safeguarding of collected survey data.
• Conducting research using various tools.

Screening questions and assessment

All information collected during the selection process may be used to evaluate candidates. When submitting applications, candidates must demonstrate how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications with concrete examples (STAR model is recommended). Candidates may be assessed on the basis of their responses and CV/resume. You must complete the assessment independently without external help (including AI). Acknowledge confidentiality and integrity terms in the assessment.

• By submitting this assessment, you acknowledge confidentiality and integrity terms and certify that you completed the assessment independently.

Qualifications

Education

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience. Foreign Educational Credentials must be assessed for Canadian equivalency (e.g., WES, IQAS).

Essential Experiences

• EX1. Experience dealing with the public, via telephone or in person (e.g., call center, front-line customer service).
• EX2. Experience using various computer software packages or applications to perform daily tasks (e.g., Microsoft Office Suite).

Assets Experience

• AEXP1. Experience conducting structured interviews, in person or via telephone.

Operational requirements

• Willingness and ability to travel as required.
• Willingness and ability to work overtime as required.
• Willingness and availability to work variable hours, including days, evenings, and weekends on a rotating shift basis.
• Mobility with a valid driver’s license and unrestricted use of a vehicle.
• Local work assignments may require travel via public transit or other means.
• Working in specific locations or under environmental conditions (e.g., outdoors, remote areas).

Note: Depending on the position, some qualifications may be essential or assets and could be used at screening time.

Language requirements

• English Essential
• French Essential
• Bilingual Imperative (BBB/BBB) or (CBC/CBC)

Core competencies

• Working effectively with others
• Thinking things through
• Showing initiative and being action-oriented
• Demonstrating integrity and respect

Essential abilities

• Ability to communicate effectively in writing
• Ability to communicate effectively orally

Conditions of employment

• Reliability Status security clearance
• Have reliable internet and cellphone coverage at residence.
• Have a secure home office space.

Agreement to comply with duties from home as required, and to cover all home maintenance costs related to the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce and promoting employment equity. Applicants are encouraged to indicate if they belong to designated groups. We may use top-down or random selection strategies to manage application volumes. Candidates must meet essential qualifications to be appointed. Proof of education credentials may be required later in the process. Successful candidates must meet and maintain all Conditions of Employment throughout their employment. Applicants will be contacted as screening progresses; no acknowledgement of receipt will be sent. Applicants may indicate preferred official language in their application. For this selection process, communications will be via email for screening and assessment purposes.