Staff Design Operations: Strategy, Scale & Tools (Remote)

Lightspeed Commerce; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading commerce platform provider in Toronto seeks a Staff Design Operations professional to enhance design workflows and operational excellence. The role involves strategic leadership, optimizing team collaboration, and implementing innovative technologies. Candidates should have at least 7 years of experience in UX Design or a related field, with a strong understanding of agile working environments. This position offers a flexible work environment, opportunities for career growth, and comprehensive benefits to support employee well-being.

Benefits

Flexible paid time off

Remote work policies

Health and wellness credit

Career-defining opportunities

Equity options

Training opportunities

Qualifications

• At least 7 years of industry experience in UX Design or related fields.
• Deep understanding of collaboration in agile environments.
• Hands‑on experience implementing programs such as Dual Track Agile.
• Self‑motivated with excellent organizational skills and attention to detail.
• Exceptional interpersonal and communication abilities.

Responsibilities

• Shape and drive the global vision for operational excellence.
• Establish and scale programs that elevate the design practice.
• Identify challenges within workflows and propose improvements.
• Research and implement innovative technologies to enhance collaboration.
• Create scalable playbooks and documentation for consistent practices.

Skills

UX Design

Organizational skills

Interpersonal communication

AI tooling expertise

Tools

Jira

Figma

Miro

Monday

Job description

A leading commerce platform provider in Toronto seeks a Staff Design Operations professional to enhance design workflows and operational excellence. The role involves strategic leadership, optimizing team collaboration, and implementing innovative technologies. Candidates should have at least 7 years of experience in UX Design or a related field, with a strong understanding of agile working environments. This position offers a flexible work environment, opportunities for career growth, and comprehensive benefits to support employee well-being.