Senior Implementation Specialist

ClearGov; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A software company for local governments is seeking a Senior Implementation Specialist in Toronto. This role involves supporting public sector organizations with the implementation of budgeting and planning software. The ideal candidate has a bachelor's degree in a related field, solid communication skills, and experience in the public sector. The company offers flexible hybrid work, competitive salary, and a range of benefits including health insurance and PTO.

Benefits

Competitive Salary

Quality Medical, Dental, and Vision Insurance

Parental Leave

Flexible, hybrid work

Qualifications

• Experience in the public sector.
• Understanding of public sector financial processes and reporting.
• Experience with budget processes.

Responsibilities

• Support the implementation of Budgeting & Planning software for government agencies.
• Collaborate with stakeholders to configure software solutions.
• Coordinate project activities and timelines to ensure project success.

Skills

Communication skills

Stakeholder management

Collaboration and teamwork

Data Analysis

Problem-solving

Excel knowledge

Education

Bachelor’s degree in Accounting, Finance or a related field

Tools

Jira

Salesforce

Job description

About ClearGov

Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than 1,700 towns, cities, school districts, and other local agencies who are part of the ClearGov community, and we’re adding more every day. We’ve been named to the “GovTech 100” for eight years running. ClearGov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years: 2021, 2022, 2023, 2024, and 2025.

The ClearGov team is a talented group of folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work-hard/play-hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do.

About the Opportunity

We are seeking a Senior Implementation Specialist to join our Professional Services team. In this role, you’ll support US public sector organizations in the configuration and adoption of ClearGov’s Budgeting & Planning Suite. You’ll leverage your public sector finance knowledge, problem-solving ability, and project coordination skills to help our customers realize measurable impact from our solutions.

The Sr. Implementation Specialist will be a key player on an incredible team as we execute our mission to help local governments and school districts take the next step from good to great.

Key Responsibilities:

• Support the implementation of Budgeting & Planning software for mid-size to large government agencies.
• Collaborate with finance directors, budget managers, and other stakeholders to understand their budgeting workflows and assist in configuring software solutions that meet their needs.
• Coordinate project activities, timelines, and deliverables to ensure projects stay on track and within scope.
• Participate in discovery sessions, working groups, and solution design workshops to translate business needs into effective system configurations.
• Provide training, documentation, and day-to-day guidance to users to encourage adoption and long-term success.
• Work closely with Product, Customer Success, and Engineering teams to share feedback, resolve issues, and support continuous product improvements.

Critical Skills/Experience:

• Bachelor’s degree in Accounting, Finance or a related field
• Communication, speech fluency, and meeting handling skills
• High stakeholder management
• Collaboration and teamwork skills
• Enterprise project coordination skills
• Understanding of public sector financial processes and financial reporting (ACFR)
• Project timeline and deliverables management
• Data Analysis and Data Reporting
• Problem-solving and critical thinking
• Independence, initiative, and self-learning skills are highly valued.
• Experience in the public sector
• Experience with budget processes
• Excel knowledge
• Previous experience with Jira and Salesforce

The Ideal ClearGov Candidate:

• You are detail-oriented and thrive at the intersection of finance and technology.
• Enjoys collaborating with customers and colleagues to solve complex problems.
• You are adaptable and comfortable working with both technical and non-technical stakeholders.
• Brings curiosity, persistence, and a solutions-focused mindset when facing challenges.
• You are motivated by making a positive impact in the public sector.

Why Join Us:

• Flexible, hybrid work
• Chance to make a meaningful impact on government and school district transparency and accountability
• Opportunity to work in a fast-paced, fun, and collaborative environment
• Competitive salary and benefits package
• Professional growth opportunities

Benefits:

• Competitive Salary
• Quality Medical, Dental, and Vision Insurance Plans
• Life Insurance
• RRSP Plan
• Personal Time Off Policy
• Company-Paid Holidays Observed
• Annual Holiday “Dimming of the Lights” (aka: reduced work hours)
• Parental Leave
• Employee Referral Bonus

#LI-ER1

ClearGov is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind and make employment decisions without regard to race, color, ancestry, ethnicity, nationality or national origin, citizenship, sex, sexual orientation, gender identity or expression, religion or creed, age, disability, genetic information, pregnancy, childbirth or related medical conditions, marital or family status, veteran or military status, Indigenous status, record of offenses (where legally protected), or any other characteristic protected by applicable federal, state, provincial, or local laws in the United States and Canada.

ClearGov is also committed to providing reasonable accommodations for applicants and employees with disabilities, in accordance with applicable U.S. and Canadian laws. If you require an accommodation during any part of the hiring process, please let us know.

At ClearGov, we value diverse perspectives and believe they strengthen our ability to achieve our mission of helping local governments work better.