Sr Business Analyst(SAP S/4HANA Functional Expert, Demand Planning)

Intello Technologies Inc.; Montreal; Hybrid; CAD 72,000 - 108,000; Full time

Job summary

A leading technology company is looking for a Sr Business Analyst with expertise in SAP S/4HANA to optimize supply chain planning and drive strategic transformation. This role demands deep knowledge of supply chain processes, particularly Demand Driven Material Requirements Planning (DDMRP) and advanced analytical tools. The successful candidate will bridge technical functionality and business processes to enhance operations and ensure inventory efficiency. Join a dynamic team committed to innovation and excellence in service delivery.

Benefits

Competitive salary and bonus structures

Minimum 3 weeks of vacation

Flexible benefits plan

Company matched pension and share purchase programs

Career growth and learning opportunities

Qualifications

• 3+ years in supply operations management.
• Hands-on experience with SAP S/4HANA Supply Chain modules.
• Expertise in DDMRP within an SAP IBP environment.

Responsibilities

• Serve as the functional expert for SAP S/4HANA Supply Chain modules.
• Drive DDMRP principles leveraging SAP IBP functionalities.
• Support integration of AI-powered planning tools.

Skills

SAP S/4HANA Supply Chain modules

Demand Driven Material Requirements Planning (DDMRP)

Analytical skills

Communication skills

Education

Bachelor's degree in Supply Chain Management or Business Administration

Job description

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Sr Business Analyst(SAP S/4HANA Functional Expert, Demand Planning)

Location: Toronto, ON, CA, M5J 2V5 Burnaby, BC, CA Guelph, ON, CA Waterloo, ON, CA Montréal, QC, CA Edmonton, AB, CA Calgary, AB, CA Cambridge, ON, CA Qu?bec, QC, CA Kitchener, ON, CA Mississauga, ON, CA Vancouver, BC, CA

Jobs by Category: People & Culture, Finance and Corporate Affairs

Job Function: Finance

Status: Full Time

Schedule: Regular

Description

Ready to leverage your SAP S/4HANA expertise to drive transformational change in supply chain planning? Join us in embedding cutting‑edge planning methodologies and AI tools to optimize our national network build and reliability materials demand & supply planning. We are seeking a results‑driven individual to act as the primary functional expert, elevating our planning capabilities within the dynamic Purchasing & Inventory Management Infrastructure (PIMI) team.

Our team and what we’ll accomplish together

We connect Canadians & our communities through our reliable world‑leading network & platforms, underpinned by our innovation‑focused growth & our best‑in‑class team culture. The PIMI team's function is critical to TELUS’s network infrastructure build and reliability success. From Demand, Supply, AI, and Business Transformation, we do it all. We are responsible for demand and supply planning as well as driving strategic transformational initiatives.

You will play a Super User and subject matter expert role, focusing on advanced planning tools and processes to ensure our supply chain is responsive, resilient, and optimized for rapid deployment and inventory efficiency.

What you’ll do

As an S/4HANA Supply Chain Super User, you will be the bridge between technical functionality and business process, ensuring optimal utilization of our advanced planning systems.

Serve as the functional expert for SAP S/4HANA Supply Chain Planning modules, providing deep‑dive support and configuration expertise.

Drive the effective implementation and sustained use of Demand‑Driven Material Requirements Planning (DDMRP) principles, specifically leveraging SAP Integrated Business Planning (IBP) and S/4HANA functionalities.

Actively support and enhance the end‑to‑end Sales & Operations Planning (S&OP) process, ensuring planning system inputs and outputs align with strategic goals.

Evaluate, implement, and support the integration of AI‑powered planning tools to improve forecasting, inventory optimization, and planning cycle efficiency.

Develop, deliver, and maintain robust training and documentation for end‑users, ensuring high proficiency across the supply chain team.

Collaborate with IT and business stakeholders to troubleshoot issues, implement system enhancements, and drive continuous process improvements.

Utilize advanced analytical tools to monitor key supply chain performance indicators (KPIs) related to forecast accuracy, inventory turns and service levels.

Qualifications

What you bring

• 3+ years in supply operations management
• Proven, hands‑on experience as a Super User or Functional Consultant with SAP S/4HANA Supply Chain modules (e.g., S&OP, PP, MM, IBP) with thorough understanding of Engineer‑to‑Order models.
• Demonstrable expertise in DDMRP implementation and operation within an SAP Integrated Business Planning (IBP) environment.
• Strong practical knowledge of demand, supply and inventory management methods and procedures, including industry best practices in S&OP processes.
• Knowledge of how AI planning tools and advanced analytics integrate with and optimize supply chain planning.
• Advanced analytical and problem‑solving capabilities, with excellent attention to technical detail.
• Strong communication and organizational skills, with the ability to translate complex technical concepts into clear business processes for end‑users.

Great‑to‑haves

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
• Experience in one of the following industries: telecommunications, utilities, infrastructure building, energy and/or engineering
• Supply Chain certification: CSCP, SCMP or equivalent
• Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range: $72,000-$108,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world‑leading organization.

We are honoured to be recognized

150,000+
Team members worldwide

14
# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.