Senior Business Analyst

Cognizant; Toronto; Hybrid; CAD 80,000 - 125,000; Full time

Job summary

A global technology consulting firm in Toronto is seeking a Scrum Master with 3+ years of experience to manage agile teams and coordinate with non-agile stakeholders. The ideal candidate should have a strong servant leadership mindset and proficiency in JIRA, along with excellent communication and risk management skills. The position offers a hybrid work model with an annual salary range of $80,000 to $125,000 based on experience.

Benefits

Wellbeing programs

Flexible working arrangements

Qualifications

• 3+ years of Scrum Master experience.
• 5-7 years of Agile related experience.
• Experience working in complex, multi-team environments.

Responsibilities

• Manage interlock and dependencies between sprints and milestones.
• Coordinate with non-agile teams for requirements and intakes.
• Ensure compliance with waterfall reporting requirements.

Skills

Proficiency in JIRA

Good facilitation, influence, and conflict resolution skills

Strong servant leadership mindset

Excellent risk management skills

Outstanding communication and stakeholder management skills

Data-driven mindset

Education

Post-secondary education

Certified Scrum Master

Tools

Agile Management tools

Job description

Job Description

• Managing interlock and dependencies – syncing the team's 2-week sprints with the bank's waterfall milestones
• Coordinate with non-agile teams (e.g. Enterprise Infrastructure, partner technology teams) who require intakes, longer lead teams and formal requirements
• Governance and gating – ensure while the team works iteratively, the team produces artifacts required for waterfall style reporting (release based)
• Navigating "Big Bang" releases where the team's agile increments are bundled into a large, high-risk on demand deployment
• Accountable to manage the standard scrum routines – sprint planning, daily stand-up, retrospective and backlog refinement
• Bi-modal fluency – ability to speak and operate in "Scrum" for the delivery team and "Project Management" for Executives

Required Qualifications & Experience

• Proficiency in JIRA
• Post -secondary education
• Certified Scrum Master and 3+ years of Scrum Master experience
• Prefers 5-7 Agile related experience
• 3+ years' experience with Agile Management tools
• Experience working in complex, multi-team environments (software development, ID, product, or enterprise transformation).

Key Skills & Competencies

• Good facilitation, influence, and conflict resolution skills. Able to guide senior leaders, diverse teams, and stakeholders.
• Strong servant leadership mindset with the ability to influence without direct authority.
• Excellent risk management to identify "critical path" items in a sprint that could delay a major waterfall milestone
• Data-driven mindset. Comfortable with metrics, flow analysis and ART health assessment
• Outstanding communication and stakeholder management skills (verbal, written, presentation).
• Ability to thrive in ambiguity and drive alignment in large, cross-functional settings.

Nice to Have

• Experience in regulated industries (ie., Finance) and DevOps / continuous delivery environments.
• Background in change management or organizational agility transformations.

Salary and Other Compensation

The annual salary for this position is between $80,000 - $125,000 depending on experience and other qualifications of the successful candidate.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position open to qualified applicants in the Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.