Senior AV Programmer

Matrix Video Communications; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A Canadian audiovisual solutions firm in Calgary is seeking a Senior AV Programmer to provide programming and configurations for AV systems. Ideal candidates will have at least 4 years of integration experience and certifications in Crestron, Extron, or AMX programming. Responsibilities include pre-sales support, remote programming assistance, and on-site troubleshooting. The company offers a competitive compensation package and fully paid benefits, fostering a supportive work environment.

Benefits

Comprehensive employer-paid benefits

Paid holidays and flex days

Company-provided laptop and cellphone

Employee Assistance Program (EAP)

Qualifications

• Minimum of 4 years of audiovisual integration experience.
• Certifications in Crestron/Extron/AMX/QSC programming are required.
• Other industry-recognized training in AV technology is preferred.

Responsibilities

• Assist with the selection of control systems for designers and sales.
• Provide programming time estimates for the sales team.
• On-site programming and troubleshooting as necessary.
• Support field technicians with service calls related to programming issues.
• Maintain communication on project status with various managers.

Skills

Ability to work independently

Read electronic schematics and blueprints

Troubleshooting and problem-solving

Organized and detail-oriented

Education

Post-secondary education in Electronics, Computer Science, or Networking

AVIXA CTS or CTS-I Certification

Tools

Crestron programming

Extron programming

AMX programming

QSC programming

Dante

Job description

Matrix Video Communications is a Canadian audiovisual and media production solutions company that was established back in 1994. The changing pace of technology has created a number of opportunities as well as challenges, and we are proud to have continued to work together as a team to grow and innovate throughout the decades. Some of our audiovisual solutions include videoconferencing systems, digital signage solutions, video walls, split–meeting room configurations, and more. Come join our awesome team as an Sr. AV Programmer and be a part of our story! The Senior Audiovisual Programmer role will require the candidate to provide programs and configurations for new and existing AV systems.

Essential Duties and Responsibilities:

• Pre-sales support - Assist with the selection of control systems for designers and sales team.
• Provide programming time estimates for sales team.
• Pre-programming – Build a base program based on bill of materials, drawings and scope of work. Work with Sales Account Managers to establish customer needs and expectations for system function and GUI design.
• Remote programming – Assist Installers/Technicians in loading, testing the program and performing modifications.
• Configuration of supporting equipment and system configuration tasks which may include network switch configuration, building IP tables, working with client IT individuals to establish network requirements.
• Service call support - Support our team of field Technicians with service calls related to program or control issues.
• On-site programming or troubleshooting when remote programming is not possible, or when a site visit would be more efficient to solve issues.
• On-site final testing and commissioning of system
• Provide documentation for operating the system
• Maintain communications with Scheduler, Installation Managers and Account Managers on status of project and task lists.
• Willing to work overtime as needed (time in lieu) to meet promises to clients.
• Willing to work out of town, as overnight travel will be required from time to time.

Skills and Abilities:

• Ability to work and think independently and work under tight deadlines.
• Read and interpret electronic schematics and architectural blueprints.
• Troubleshooting, quality checks, servicing abilities, problem solving abilities.
• Must be organized and detail oriented.

Education and/or Experience:

• Minimum of 4 years of audiovisual integration experience.
• Certifications in Crestron/Extron/AMX/QSC programming required.
• Post-secondary education in Electronics, Computer Science, Networking or a relevant field is preferred.
• AVIXA CTS or CTS-I Certification.
• Other Industry recognized training: Crestron, Biamp, Extron, QSC, Dante, CompTIA.

Company Benefits:

• Join our team and work for a well established family-owned business!
• We offer a competitive compensation package.
• Comprehensive 100% employer-paid benefits, including coverage for Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness Insurance, Long-Term Disability, Life Insurance, and Accidental Death and Dismemberment.
• Paid holidays, flex days, with additional paid time off during Christmas.
• Fun days to keep all our employees connected whether they are in office or onsite.
• Company-provided work laptop and cellphone to support your work activities.
• Employee Assistance Program (EAP) dedicated to supporting personal health and well-being.
• Lots of training and development opportunities.
• Equal opportunity employer with a focus on creating a diverse, equal, inclusive, and belonging (DEIB) work environment.
• Great employee discount programs with our leading partners (Telus, Perkopolis, Co-Operators, etc.).
• And much more!

Apply now to join our amazing team!