Sport Shop Assistant

Canlan Sports; Oakville; On-site; CAD 30,000 - 60,000; Part time

Job summary

A recreational sports complex operator in Oakville is seeking a retail associate. Responsibilities include engaging customers, maintaining shop inventory, and ensuring shop procedures are followed. The ideal candidate has strong retail experience, knowledge of skating, and excellent communication skills. Flexible hours required, including evenings and weekends. Join the team and contribute to delivering a top-notch experience.

Qualifications

• At least one year of retail and/or customer service experience.
• Willingness to work flexible hours (evenings & weekends).
• Neat appearance with a professional and positive attitude.
• Thorough, organized, articulate and punctual.

Responsibilities

• Ensure shop opening and closing procedures are followed.
• Engage customers upon entry to the shop.
• Demonstrate strong product knowledge.
• Monitor shop inventory and maintain cleanliness.

Skills

Retail and customer service experience

Strong hockey and/or skating knowledge

Strong skate sharpening skills

Excellent communication skills

Cash handling experience

Education

Completed high school education or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences.

Responsibilities

• Ensure shop opening and closing procedures are followed (shift dependent)
• Receive, securely shop and mechanize product following established procedures
• Demonstrate strong product knowledge and attend product knowledge seminars (both facility and vendor provided)
• Actively engage customers by greeting them upon entry to the shop
• Maintain a presence on the retail floor
• Promote Sports Shop products and services
• Execute initiatives in effective and accurate use of ORION POS system and cash handling procedures
• Develop and maintain strong skate sharpening skills and certification
• Report to Sports Shop Supervisor all relative customer questions, suggestions or complaints
• Monitor stock and ensure the shop and all inventory is kept clean
• Replenish and maintain shop products on the floor as needed
• Adhere to all Risk Management policies and procedures
• Report any unsafe Health & Safety conditions
• Is WHMIS and Workplace Violence trained
• Is aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and Defibrillator
• Wear appropriate Personal Protective Equipment (PPE) when required
• Ensure consideration for best practices in energy use management and environmental impact are employed

Qualifications And Education

• Completed high school education or equivalent is an asset

Abilities, Attributes And Experience

• At least one year retail and/or customer service experience
• Willingness and ability to work flexible hours (evenings & weekends)
• Strong hockey and/or skating knowledge
• Strong skate sharpening skills
• Cash handling experience through a POS system (preferred)
• Demonstrated computer skills, notably in Microsoft Word and Excel
• Neat appearance with a professional and positive attitude
• Great communication skills
• Thorough, organized, articulate and punctual

If you are interested in this role and becoming part of the Canlan team, please apply online.

Note: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.