Spécialiste de remboursement, Bilingue - Bilingual Reimbursement Specialist

AmerisourceBergen; Quebec; On-site; CAD 45,000 - 60,000; Full time

Job summary

A healthcare and pharmaceutical services company in Quebec is seeking a dedicated professional to coordinate prescription drug coverage for patients. The ideal candidate should have post-secondary education, at least 2 years of customer service experience, and be bilingual in French and English. Join a team that values diversity and provides comprehensive benefits, contributing to the well-being of patients and healthcare professionals.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Opportunities for personal growth through training programs

Support for working families, including adoption assistance

Inclusive company culture that values diversity

Qualifications

• Minimum of 2 years of customer service experience in an office setting.
• Bilingualism in French and English is required.
• Strong proficiency in Microsoft applications.

Responsibilities

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients.
• Work with insurance companies, physician offices, and healthcare professionals.
• Handle documentation and submissions related to insurance and funding programs.

Skills

Customer service experience

Time management

Bilingualism in French and English

Education

Post-secondary education or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Overview

Employer Industry: Healthcare and Pharmaceutical Services

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Why consider this job opportunity

• Comprehensive benefits package including medical, dental, and vision care
• Opportunities for personal growth through training programs and mentorship
• Support for working families, including adoption assistance and paid parental leave
• Inclusive company culture that values diversity and teamwork
• Engaging work that directly impacts the lives of patients and healthcare professionals

Responsibilities

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients
• Work with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions
• Handle documentation and submissions related to insurance and funding programs
• Implement Financial Means Tests to enhance patient drug coverage
• Report all adverse events to the appropriate departments

Qualifications

• Post-secondary education or equivalent in a related discipline
• Minimum of 2 years of customer service experience in an office setting
• Strong proficiency in Microsoft applications (Outlook, Word, Excel)
• Proven ability to organize time, set priorities, and multi-task effectively
• Bilingualism in French and English is required

Preferred Qualifications

• Experience in the healthcare, pharmaceutical, or insurance industry
• Strong analytical and mathematical skills
• Excellent problem-solving and presentation skills
• Effective communication and leadership abilities