Software Development Engineer: Next-Gen Cloud Contact Center

Amazon; Vancouver; On-site; CAD 160,000 - 268,000; Full time

Job summary

A leading technology company in Vancouver is seeking a Software Development Engineer for Amazon Connect Contact Lens. This role specializes in developing scalable systems that enhance customer service experiences. Candidates should have over 3 years of software development experience and a solid understanding of design patterns. The ideal applicant will work closely with senior leaders and address complex engineering challenges in a dynamic team environment. Competitive salary ranges from $114,800 to $191,800, reflecting a comprehensive compensation package.

Benefits

Flexible work hours

Mentorship opportunities

Diversity and inclusion programs

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of design or architecture experience of new and existing systems.
• Experience programming with at least one software programming language.

Responsibilities

• Own code end-to-end and develop scalable systems.
• Work closely with senior technical leaders.
• Address customer needs while developing modern contact centers.

Skills

Software development experience

Design patterns

Programming languages

System reliability

Scaling systems

Education

Bachelor's degree in computer science or equivalent

Job description

A leading technology company in Vancouver is seeking a Software Development Engineer for Amazon Connect Contact Lens. This role specializes in developing scalable systems that enhance customer service experiences. Candidates should have over 3 years of software development experience and a solid understanding of design patterns. The ideal applicant will work closely with senior leaders and address complex engineering challenges in a dynamic team environment. Competitive salary ranges from $114,800 to $191,800, reflecting a comprehensive compensation package.