Site Administrator

FirstService Residential; Hamilton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading property management firm in Hamilton is seeking a Condominium Site Administrator. The role includes assisting with administrative tasks, preparing correspondences, and responding to resident inquiries. Ideal candidates have a High School Diploma and strong organizational skills. This position supports a positive environment in property management with opportunities for career growth.

Benefits

Comprehensive benefits program

Health Spending Account

Career training and professional development

Qualifications

• Exceptional time management, organization skills and problem solving skills are essential.
• Excellent interpersonal and customer service skills needed.
• Proficient English speaking and writing skills are required.

Responsibilities

• Assist with administrative activities for the condominium.
• Prepare notices, letters and correspondence as needed.
• Attend to resident inquiries and follow up in a timely manner.

Skills

Time management

Organization skills

Problem solving skills

Interpersonal skills

Customer service skills

Proficient English

Computer skills

Detail orientation

Education

High School Diploma

Job description

Overview

Condominium Site Administrator ( Hamilton )

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Why choose Us

We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.

Job Responsibilities

The Site Administrator is responsible for assisting administrative activities relating to the condominium or condominium(s). This includes timely and accurate processing of notices, letters and resident / board correspondence. Providing quick and accurate responses to inquiries, records and information as required. Integrity and strong attention to detail are crucial for this role.

Essential Duties & Responsibilities

• Prepare notices, letters and correspondences as needed
• Obtain mail and distribute it accordingly
• Obtain security reports and review for further investigation
• Book party rooms and collect money as per policy
• Book elevators for deliveries and move-in / move-outs
• Attend to resident inquiries and follow up in timely manner
• Provide Status Certificates Request forms to owners
• Respond to emergency situations in timely manner
• Keep track of insurance certificate requests
• Maintain insurance records books for both vendors and unit owners
• Set up meetings for Board Approval process.

Education & Experience

• Minimum of a High School Diploma.
• Exceptional time management, organization skills and problem solving skills
• Excellent interpersonal, phone and customer service skills
• Ability to establish strong relationships with owners, vendors, coworkers etc.
• Proficient English speaking and writing skills
• Excellent computer skills
• Proactive problem and solutions recognition
• Strong detail orientation

Travel

Occasional travel to head office is required.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.