Shift Supervisor: Lead Service & Team Excellence

Starbucks; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading coffee retailer in Canada seeks a Shift Supervisor to assist in store operations and lead the team in delivering exceptional customer service. Responsibilities include training new partners, managing team dynamics, and ensuring adherence to operational policies. Candidates should possess strong communication skills and customer service experience in a retail or restaurant environment. This role provides an opportunity to work in a dynamic environment where teamwork and leadership skills are valued.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Provide legendary customer service by connecting with customers.
• Delegate tasks and manage team performance.

Skills

Effective oral communication skills

Ability to direct the work of others

Strong interpersonal skills

Ability to learn quickly

Knowledge of the retail environment

Ability to work as part of a team

Job description

A leading coffee retailer in Canada seeks a Shift Supervisor to assist in store operations and lead the team in delivering exceptional customer service. Responsibilities include training new partners, managing team dynamics, and ensuring adherence to operational policies. Candidates should possess strong communication skills and customer service experience in a retail or restaurant environment. This role provides an opportunity to work in a dynamic environment where teamwork and leadership skills are valued.