Shift Supervisor: Lead Service & Team Excellence

Starbucks; London; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee company seeks a Shift Supervisor to assist the store manager in operation during shifts. You will delegate tasks, ensure customer satisfaction through legendary service, and maintain a positive team environment. Ideal candidates will have prior customer service experience and strong communication skills. This is an opportunity to join a company known for its great workplace culture and community involvement, offering competitive pay in a vibrant environment.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee company seeks a Shift Supervisor to assist the store manager in operation during shifts. You will delegate tasks, ensure customer satisfaction through legendary service, and maintain a positive team environment. Ideal candidates will have prior customer service experience and strong communication skills. This is an opportunity to join a company known for its great workplace culture and community involvement, offering competitive pay in a vibrant environment.