Shift Supervisor: Lead Service & Team Excellence

Starbucks; Chatham; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffee retailer in Ontario is looking for a Shift Supervisor to assist the store manager with operations during scheduled shifts. As a team lead, you'll deploy partners and delegate tasks to ensure legendary customer service and a clean store. The ideal candidate will have customer service experience in retail or restaurants, strong communication skills, and the ability to work well in a team. If you enjoy a dynamic work environment and strive for operational excellence, this role is for you.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retailer in Ontario is looking for a Shift Supervisor to assist the store manager with operations during scheduled shifts. As a team lead, you'll deploy partners and delegate tasks to ensure legendary customer service and a clean store. The ideal candidate will have customer service experience in retail or restaurants, strong communication skills, and the ability to work well in a team. If you enjoy a dynamic work environment and strive for operational excellence, this role is for you.