shift manager - fast food restaurant

Wendy's Restaurant; Sainte-Mélanie; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular fast-food chain in Sainte-Mélanie is seeking a skilled supervisor to manage kitchen staff and ensure food quality in a fast-paced environment. The ideal candidate will have strong interpersonal skills, be a team player, and have a focus on client satisfaction. No formal degree is required, but experience in food service is essential.

Qualifications

• Experience in a fast-paced environment is essential.
• Flexibility in work hours and duties is required.
• Supervisory skills to manage a team of 5-10 people.

Responsibilities

• Supervise and coordinate activities of staff who prepare food.
• Establish methods to meet work schedules.
• Prepare budget and cost estimates.
• Address customers' complaints.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

No degree, certificate or diploma

Job description

Education

• No degree, certificate or diploma

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 7 months to less than 1 year

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Additional details

• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week