shift manager - fast food restaurant

Wendy's; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A fast-food restaurant chain in Hamilton, Ontario, is seeking a dedicated supervisor to oversee food preparation and staff activities. The role involves training staff, ensuring quality control standards, and managing schedules. Ideal candidates should have efficient interpersonal skills, effective communication, and flexibility. This is a permanent position requiring approximately 35 hours per week.

Qualifications

• 7 months to less than 1 year of experience in a similar role.
• Ability to train staff in job duties, sanitation, and safety procedures.
• Experience in supervising and coordinating food preparation activities.

Responsibilities

• Establish methods to meet work schedules.
• Ensure food and service meet quality control standards.
• Address customers' complaints or concerns.

Skills

Efficient interpersonal skills

Client focus

Excellent oral communication

Team player

Flexibility

Education

No degree, certificate or diploma

Job description

Overview

Education: No degree, certificate or diploma

Experience: 7 months to less than 1 year

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Work Term: Permanent

Work Language: English

Hours: 35 hours per week