Shift Lead - Customer Experience & Store Ops

Starbucks; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer in Victoria is seeking a Shift Supervisor to assist in managing store operations and lead a team. This role involves providing exceptional customer service, training new staff, and maintaining a positive work environment. The ideal candidate will have experience in retail or food service and possess strong communication and leadership skills. A commitment to upholding operational policies and fostering a welcoming atmosphere is essential for success.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Deliver legendary customer service by connecting with customers.
• Train new partners by providing respectful coaching as needed.

Skills

Direct the work of others

Learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Work as part of a team

Job description

A leading coffee retailer in Victoria is seeking a Shift Supervisor to assist in managing store operations and lead a team. This role involves providing exceptional customer service, training new staff, and maintaining a positive work environment. The ideal candidate will have experience in retail or food service and possess strong communication and leadership skills. A commitment to upholding operational policies and fostering a welcoming atmosphere is essential for success.