Services Coordinator - Home Care

Qualicare KC; Canada; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A home care services provider in Canada is seeking a Services Coordinator to manage client needs and caregiver scheduling. This role involves ensuring compliance with care standards and addressing client inquiries. Candidates should have healthcare experience, with strong attention to detail and problem-solving skills. Offering flexible work-from-home options and competitive pay ranging from $25.00 to $30.00 per hour, this position allows you to make a meaningful impact in the lives of those needing care. Join our dedicated team today!

Benefits

Health insurance

Opportunity for advancement

Paid time off

Continuing education programs

Competitive wages

Free education and training with QPath Career Pathways Program

Qualifications

• Experience in the healthcare field is essential.
• Knowledgeable in all Windows applications.
• Experience with scheduling software is an added benefit.
• High attention to detail and strong problem-solving skills are required.
• Self-directing with the ability to work with little direct supervision is necessary.

Responsibilities

• Schedule client caregiving services effectively.
• Ensure compliance with standards of care.
• Monitor referral trends and anticipate changes.
• Respond to client and employee inquiries immediately.
• Track and validate client-related documentation.

Skills

Attention to detail

Problem-solving skills

Experience in the healthcare field

Self-direction

Tools

Scheduling software

Windows applications

Job description

• Health insurance
• Opportunity for advancement
• Paid time off
• Full-time hours
• Competitive Wages
• Continuing education programs
• Making a difference in the lives of those dealing with medical illnesses and age-related complications
• Free education and training with QPath Career Pathways Program

Overview

Qualicare Home Care is looking for a compassionate, caring, and reliable individual to join our family as a Services Coordinator. Qualicare offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families. Our clients are located throughout the Lower Mainland and we have offices in Vancouver, Surrey, and Port Coquitlam.

Job Summary

The Services Coordinator performs the majority of functions related to client management such as scheduling, client and caregiver communication, and more. She/he organizes and schedules clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization’s policies and procedures. There will be a requirement to be on call after regular business hours from time to time.

Responsibilities

• Effectively meets the needs of each client by scheduling the client with caregiving services
• Ensures compliance with standards of care
• Monitors referral trends and anticipates increases/decreases
• Responds to client/employee inquiries immediately
• Ensures all relevant information is received either in written/verbal/electronic format
• Assists with tracking and validating client-related documentation
• Assesses client satisfaction
• Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Care Coordinator immediately

Qualifications

• Experience in the healthcare field
• Knowledgeable in all Windows applications
• Experience with scheduling software is an added benefit
• High attention to detail
• Strong problem-solving skills
• Self-directing with the ability to work with little direct supervision
• Experience with direct employee supervision

Flexible work from home options available.

Compensation: $25.00 - $30.00 per hour

About Qualicare Home Care

Are you looking for a rewarding career in the healthcare industry? Look no further than Qualicare Home Care, a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating, we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.

At Qualicare Home Care, we understand that our employees are the heart and soul of our organization. That's why we strive to cultivate a culture of respect, collaboration, and growth, where your skills and contributions are valued and recognized. We believe that by investing in our employees' well-being and professional development, we can provide the highest quality care to our clients.

As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether it's assisting with daily activities, providing companionship, or delivering specialized healthcare services, your role as a caregiver will be vital in improving the quality of life for those we serve.

If you're passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction, Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.

Why Should You Join Qualicare?

Joining Qualicare Home Care means joining a dynamic and inclusive community. We foster a strong sense of teamwork and offer ongoing support, training, and mentorship to help you excel in your role. Our commitment to work-life balance ensures that you have the flexibility and stability you need to thrive both personally and professionally.

In addition to competitive compensation and benefits, we offer a range of employee perks and recognition programs to celebrate your achievements. We believe that a happy and engaged workforce leads to better outcomes for everyone involved.

Meaningful Work

As a caregiver or healthcare professional at Qualicare, you have the opportunity to make a positive impact on the lives of individuals in need. You provide essential care and support, helping clients maintain their independence and improve their quality of life.

Flexibility

Qualicare recognizes the importance of work-life balance and offers flexible scheduling options. This allows employees to have control over their work hours, accommodating personal needs and responsibilities.

Professional Development

Qualicare is committed to the growth and development of its employees. The company provides ongoing training and education opportunities to enhance skills and knowledge. Whether it's specialized certifications or career advancement, Qualicare supports employees in reaching their professional goals.

Qualicare fosters a supportive and inclusive work environment. The company values teamwork, open communication, and collaboration. Employees have access to a network of colleagues and supervisors who are there to provide guidance, encouragement, and support.

Competitive Compensation and Benefits

Qualicare offers competitive compensation packages, ensuring that employees are fairly rewarded for their dedication and hard work. In addition to competitive pay, the company provides comprehensive benefits, including health insurance at some locations, and other perks to support the well-being of its employees.

The most rewarding part of this job is seeing the positive impact Caregivers have in the lives of the supported individuals. Whether its assisting with a bathing routine, or simply going for a walk around the block, giving someone a reason to smile makes all the difference to those in your care.

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