Service Technician

The Peak Group of Companies; Calgary; On-site; CAD 65,000 - 70,000; Full time

Job summary

A major restoration company is seeking a Service Technician in Calgary, AB. This role involves performing exterior repairs, conducting deficiency reviews, and providing excellent customer service. The ideal candidate has at least 3 years of experience in roofing and siding repairs and is comfortable working at heights. With a competitive salary of CA$65,000–CA$70,000 annually, this position offers a chance to be a part of a dedicated team focused on enhancing customer satisfaction.

Benefits

Competitive compensation

Dynamic work environment

Qualifications

• Minimum 3 years’ experience repairing roofing and siding.
• Comfortable working at heights; valid fall protection certificate required.
• Proficient with computers and comfortable learning new systems.

Responsibilities

• Conduct deficiency reviews with clients near the end of projects.
• Assist clients with color selection.
• Complete small roof, siding, and soft metal repairs.

Skills

Repairing roofing and siding

Knowledge of roofing, siding, and soft metals

Strong communication skills in English

Customer-focused team player

Tools

XactAnalysis

CRM systems

Job description

Overview

About Us
Peak RSG Services is an independent restoration company serving major Canadian markets. We specialize in emergency response, restoration, and reconstruction services for the insurance industry, backed by industry-leading claims management technology and a team of dedicated project managers and coordinators.

Our mission: To serve and delight our customers from the moment we receive their claim to the finishing touches of their home.

As part of The Peak Group of Companies—recipient of the HRD Best Place to Work Award in 2023, 2024, and 2025—we pride ourselves on a culture of innovation, teamwork, and customer-first service.

Position Overview

We are growing and have an immediate opening for a Service Technician in Calgary, AB. Reporting to the National Director, Operations, this role is 100% field-based and focused on small exterior repairs, deficiency reviews, and quality checks.

Key Responsibilities

• Conduct deficiency reviews with clients near the end of projects.
• Collaborate with project coordinators, installation managers and clients to address claim concerns.
• Assist clients with color selection and review of claim repair scopes.
• Perform site material matches to verify consistency and accuracy.
• Conduct siding validation tests and coordinate with suppliers for correct materials.
• Complete small roof, siding, and soft metal repairs.
• Provide prompt, courteous, and professional customer service at all times.
• Perform other duties as assigned by supervisors.

Experience, Traits And Qualifications

• Minimum 3 years’ experience repairing roofing and siding.
• Knowledge of roofing, siding, and soft metals.
• Comfortable working at heights; valid fall protection certificate required.
• Customer-focused team player with a “can-do” attitude.
• Strong communication skills (verbal and written) in English.
• Proficient with computers and comfortable learning new systems.
• Experience with XactAnalysis and/or CRM systems is an asset.

Why Join Us?

This is a hands-on role where you’ll work directly with our project team. You’ll be part of a tight-knit team, doing meaningful work that directly impacts our customers’ homes and lives.

Equal Opportunity Employer

We value diversity, fairness, and trust, and offer a dynamic work environment with competitive compensation. We thank all applicants for their interest; only those selected for an interview will be contacted.

Pay: CA$65,000.00-CA$70,000.00 per year