Service Operations Supervisor: Lead Field & Shop Teams

Nors Group; City of Moncton; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading service company in Moncton is seeking a Supervisor Service to effectively manage the service department's daily operations. This role involves liaising with clients, ensuring compliance with safety regulations, and enhancing customer satisfaction through efficient service delivery. Candidates should possess a relevant diploma and demonstrate strong communication skills, teamwork capabilities, and organizational abilities. Join a growing team that values respect and continuous improvement.

Qualifications

• Relevant technical education and working experience are required.
• WHMIS and safety training are assets.

Responsibilities

• Manage day-to-day operations of the service department efficiently.
• Liaison with clients to diagnose service requirements.
• Ensure health and safety compliance during operations.
• Communicate service scope to technicians for timely responses.
• Ensure personnel are customer-oriented and trained.
• Control quality of work and increase customer satisfaction.
• Timely completion of work by technicians with minimal rework.
• Oversee the overall growth of the department.

Skills

Ability to work in a team

Good communication

Organization

Know how to operate the machines properly

Education

Post-secondary diploma and/or relevant technical education

Job description

A leading service company in Moncton is seeking a Supervisor Service to effectively manage the service department's daily operations. This role involves liaising with clients, ensuring compliance with safety regulations, and enhancing customer satisfaction through efficient service delivery. Candidates should possess a relevant diploma and demonstrate strong communication skills, teamwork capabilities, and organizational abilities. Join a growing team that values respect and continuous improvement.