Server

SSP America; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading airport dining service located in Kelowna is seeking a skilled Server to join their team. The role involves providing outstanding customer service, handling cash transactions, and maintaining the bar setup. Candidates should have a minimum of one year serving experience and a Serving it Right certificate. This position offers competitive hourly wages and comprehensive benefits for full-time employees.

Benefits

Comprehensive Medical and Dental Benefits

Free Employee Parking

Employee Meal Plan

Qualifications

• Minimum one year serving experience required.
• Ability to read, speak, and understand the English language.
• Basic knowledge of food and beverage preparation.

Responsibilities

• Greet guests in a timely, courteous, and friendly manner.
• Input orders into register and create a check for each guest.
• Maintain proper and adequate set-up of the bar at all times.

Skills

Customer service

Cash handling

English proficiency

Education

Serving it Right certificate

Job description

$17.85 / hour + Tips

Comprehensive Medical and Dental Benefits for Full-Time Employees

Free Employee Parking

Employee Meal Plan

SSP Canada operates multiple restaurants inside the Kelowna International Airport, including White Spot, Subway, Tim Hortons, and Retail Stores. This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

At SSP Canada, our Servers enjoy engaging with our guests while serving hand-crafted beverages and delicious food. Our servers are up-to-date on trends in the alcoholic beverage industry. They have experience crafting beverages and serving them with attention to detail. Our restaurants are fast-paced and our servers can work quickly with accuracy and deliver outstanding customer service without breaking a sweat!

Here are a few things you can expect if you join our team as a server:

• Greet guests in a timely, courteous, and friendly manner
• Input orders into register at the point of sale and create a check for each guest
• Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed
• Maintain proper and adequate set-up of the bar at all times
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
• Must adhere to all Provincial, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests at all times
• Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
• Other duties as assigned

Skills And Other Requirements

• Minimum one year serving experience required.
• Serving it Right certificate required.
• Basic knowledge of food and beverage preparation and service of alcoholic beverages.
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand weights and measurements.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.