Seniors Facilitator, Parkdale Community Information Program

CultureLink Settlement and Community Services; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A community services organization is seeking a part-time Seniors Facilitator in Toronto to support low-income residents with accessing community information. The ideal candidate will have excellent communication skills, a secondary school diploma, and experience in community services. This role involves organizing activities, coordinating volunteers, and preparing program content. An asset is fluency in a second language. Compensation ranges from $18.82 to $19.86 per hour for approximately 21 hours per week.

Qualifications

• One year of work experience in a community services setting.
• Satisfactory Vulnerable Sector Screening within the past six months.
• Fluency in a second language is an asset.
• Authorized to work in Canada.

Responsibilities

• Organize registration of participants.
• Prepare program content.
• Create promotional material and publicize events.
• Coordinate volunteers and placement students.
• Maintain program statistics in OCMS database.

Skills

Excellent communication skills

Presentation skills

Proficiency with Microsoft Office

Proficiency with online tools

Ability to support seniors from diverse backgrounds

Education

Secondary school diploma

Tools

Microsoft Office

Microsoft Teams

Canva

Job description

Classification: Seniors Facilitator, part-time

Compensation: $18.82-$19.86 per hour

Hours: 21 per week

Start Date: As soon as possible

Reports to: Manager, Programs and Services

Posting Date: December 1, 2025

Reference Number: CLU-2025-16

Deadline to apply: Until filled

CultureLink is a settlement and community organization with over 35 years of experience in developing and delivering services to meet the needs of diverse communities. CultureLink works within an anti-oppression framework and is committed to equity. This is a bargaining unit position.

Job Summary

The Parkdale Community Information program supports low-income and equity‑deserving residents who face barriers to accessing community information and services through the following activities: information workshops on a range of topics including how to access government services and benefits; digital learning sessions; community events to reduce social isolation and promote belonging, and one‑to‑one information and referral to ensure our services and supports are needs‑based and enable individuals to address their needs and priorities.

The Seniors Facilitator plans and implements the activities of the program. Maintaining positive relationships with volunteers, placement students, instructors, local partners and multicultural participants is key to project success. All agency employees are expected to support each other and to collaborate on agency‑wide events.

The ideal candidate will be knowledgeable about community and government services available to seniors, have excellent communication and presentation skills, and be able to support seniors of all demographics. Proficiency with technology and online tools (Microsoft Office, Teams, Canva) will be considered a strong asset.

Duties

• Organize registration of participants
• Prepare program content
• Create promotional material, and publicize events
• Coordinate volunteers and placement students
• Maintain program statistics in OCMS database

Required Competencies

• Physical demands: sitting at a desk and using a computer for 50% of the workday; lifting; working in an open office
• Non‑physical work related capacities: occasional deadlines; variety of tasks
• Social/Emotional demands: teamwork; relationship/network‑building; working closely with the public, co‑workers and supervisor
• Cognitive/mental demands: attention to detail; multitasking; organizational ability/time management, adaptability, sound judgement

Qualifications

• Secondary school diploma
• One year of work experience in a community services setting
• Satisfactory Vulnerable Sector Screening within the past six months
• Fluency in a second language is an asset
• Must be authorized to work in Canada.