SENIOR TECHNICAL TRAINING SPECIALISTS

Schneider Electric North America; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading energy management company is seeking a Senior Training Specialist to cover training operations primarily in Ontario and the Maritimes. This role will involve delivering electrical distribution training, developing course materials, and working closely with customers and partners to enhance training delivery. Candidates should possess an electrical accreditation and have at least 5 years of industrial experience, preferably with Schneider Electric equipment. Strong communication skills are essential, as is a desire to teach and improve.

Qualifications

• University or College level electrical accreditation or equivalent experience.
• 5+ years of industrial experience in service, design, training, or support.
• Strong computer skills required.

Responsibilities

• Deliver electrical distribution training for LV & MV equipment.
• Coordinate training materials and ensure class professionalism.
• Develop and maintain training simulators and courseware.

Skills

Adult education principles

Excellent communication

Interpersonal skills

Organizational skills

Technical support

Education

University or College level electrical accreditation

Adult education certification

Tools

Microsoft Windows

Microsoft Office

Job description

This is a regional position covering Canada with a primary focus on Ontario and the Maritimes. The Senior Training Specialist has the following responsibilities:

Delivery of Electrical Distribution operation and maintenance training for LV & MV equipment

• Instructor lead training (adult learning) is centered on the delivery and development of Schneider Electric’s products & solutions training courses customized to end‑user installations. The courses may include third party products as defined in the customer’s solution. This position will include delivery of distributor partner or employee technical product courses as required. Due to the customized nature of end‑user training, interpretation of customer single lines, elevations and other system drawings is required in order to translate these drawings into learning modules.
• Training courses may be delivered from a Schneider Electric facility, at a customer’s site or virtually. Business travel is required to cover the customer base and candidates must be fit and eligible to travel by all commercial means of travel. We strive to keep travel to a minimum and a technical trainer can expect to be delivering training 50% of the time.
• The position is responsible to coordinate with training administration to ensure that all training materials and hardware are available and in place to successfully conduct each training class with a high degree of professionalism and customer satisfaction, which is measured by customer survey. The position requires good proactive communication with the training coordinator, printers, customer, site personnel and shipping carriers.

Course & Training Simulator Development and Maintenance

• Each member of the training team is involved in the upkeep, maintenance, and development of our standard courseware. Strong computer, word processing and writing skills are desirable. Trainers are expected to maintain their equipment in good working order and repair as necessary. This includes ordering replacement parts, hands‑on troubleshooting and repair of simulators and computer hardware.

Business Development

• Work with internal customer facing employees, customers, and distributors to find new training growth opportunities, and prepare training quotations. Build the training sales pipeline by promoting the training offer through social media, in‑class promotion and leveraging internal & external relationships. The position is responsible for the creation of an annual training schedule based on the training course portfolio of the trainer. It is important that this training schedule reflects current internal/external customer demands.

Personal and Professional Development

• The trainer is responsible to ensure that their product knowledge and skills are current and that they continually improve their soft‑skills to incorporate adult education principles and behaviors. This responsibility is accomplished by attending adult educational certification courses and product/technology training, delivery/education techniques. This development includes developing safe, ethical and inclusive work practices aligned with Schneider Electric Trust Charter.

Administrative and Reporting

• Assist with training coordination, asset management, planning & scheduling as required, be an active team member and ensure training classes are delivered with quality and customer satisfaction. Manage all company assets ensuring the security and safe keeping of these assets at all times. Handle non‑training activities like quoting training, meetings, e‑mail, monthly reporting, etc.

Required Qualifications and Skills

• University or College level electrical accreditation, or equivalent electrical trade experience/qualification with low & medium voltage equipment service & maintenance.
• Minimum of 5 years of Industrial experience in one or more of the following: service/maintenance, design, training, or technical support role. Preferably with Schneider Electric equipment.
• Preference to candidates who have adult education certification or equivalent training experience.
• Strong computer skills in a Microsoft Windows/Office environment.
• Excellent communicator with great interpersonal skills and desire to teach.
• Must be well organized and a self‑starter.
• Valid Canadian passport is required.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.