Senior Solutions Consultant

Krow; Burlington; On-site; CAD 70,000 - 90,000; Full time

Job summary

A professional services company in Halton Region, Ontario, is seeking a motivated Solutions Consultant to join their collaborative sales team. The role involves acting as a trusted advisor, demonstrating how the application can enhance service delivery. Ideal candidates should have proven experience in enterprise applications, strong communication skills, and the ability to engage with C-Level executives. Being Salesforce savvy and having a problem-solving attitude are essential for success in this position.

Qualifications

• Proven experience as a Solution Engineer supporting enterprise applications.
• Expertise in Professional Services and/or Project Management.
• Strong presentation and communication skills are essential.

Responsibilities

• Act as a trusted advisor for the sales team.
• Partner with Account Executives in the sales process.
• Understand customer requirements through discovery calls.
• Present innovative solutions tailored to client needs.
• Assist in responding to RFIs and RFPs.

Skills

Salesforce.com knowledge

Creative problem solving

Effective presentation skills

Communication skills

Collaborative attitude

Job description

Krow provides next generation professional services automation (PSA) that is easy to use and deploy and built on the leading cloud platform from Salesforce.

Our PSA application helps transformclient delivery witha single unifiedsolutionfor services teams and companies, providing the most connected and collaborativeplatform for customer success.

Job Description

Krow is looking for a motivated Solutions Consultant to join ourtalented and collaborative sales team. As a Pre-Sales Solutions Consultant, you will act as a trusted advisor to ourprospective customers by demonstrating how the Krow PSA application helps transformclient service delivery witha single unifiedsolution, providing the most connected and collaborativeplatform for customer success. You will partner closely with Account Executives throughout the end-to-end sales cycle to qualify sales opportunities with regards to customer requirements, competition, decision‑making process and funding. Through strong, developed relationships with the client’s IT staff and C‑Level executives, you will leverage your deep product expertise to align the client’s desiredbusiness outcomes.

• Be a trusted advisor of our sales team to help drive sales opportunities
• Partner with Account Executives to deliver engaging, value‑centric demonstrations that differentiate Krow PSA from our competitors
• Act as a go‑to person to provide/ obtain/ confirm functional and technical information across the range of customer enquiries (RFP, Statement of Work etc)
• Complete discovery calls and client meetings to understand key objectives, discover and analyze challenges, requirements and priorities of customers and prospects
• Present innovative, story driven solutions from our software portfolio to address customer challenges and meet requirements
• Assist in responding to RFIs and RFPs

Qualifications

• Proven experience as a Solution Engineer professional supporting enterprise applications across Project Management and/ or Professional Services Automation solutions
• Knowledge of Salesforce.com is desirable
• Subject Matter expertise in Professional Services desired
• Positive and collaborative attitude with a real dedication to customer success
• Creative problem solving and positive objection handling skills
• Deliver, strong and effective presentations and demonstrations
• Excellent presentation and communication skills (both verbal and written) as well as listening skills are essential
• Experience of positioning solutions in the context of business value to key decision makers