Senior Software Engineer - SRE

Veeva Systems, Inc.; Toronto; Hybrid; CAD 110,000 - 270,000; Full time

Job summary

A leading SaaS company is seeking a Senior Site Reliability Engineer to enhance the scalability and reliability of its enterprise applications. Candidates must have 5+ years of Java experience and a proven track record in a high-volume production environment. This role involves mentoring team members, building cloud infrastructure, and collaborating across functional areas. Offering competitive compensation and flexible work arrangements.

Benefits

Medical, dental, vision, and basic life insurance

PTO and company-paid holidays

Retirement programs

1% charitable giving program

Qualifications

• 5+ years of experience in Java development, especially in enterprise cloud software.
• Hands-on operational experience in a critical production service environment.
• Proven ability to write clean, testable, and maintainable code.
• Experience with a range of open-source technologies.
• 3+ years of experience in relational databases with expert-level SQL skills.
• Solid scripting proficiency with languages such as Shell, Bash, Python.

Responsibilities

• Build new cloud infrastructure from scratch adhering to best practices.
• Ensure platform meets scalability and reliability for global customers.
• Lead triage and mitigation efforts during incidents.
• Develop automation tools to reduce issue resolution times.
• Learn necessary systems for full-stack diagnostics.
• Strategize on complex problems with engineering teams.

Skills

Deep Java Expertise

Open Source Proficiency

Operational Experience

Code Quality

Database Mastery

Scripting Skills

Leadership & Communication

Mentorship

Tools

Java

Spring

MySQL

Hibernate

Solr

Maven

Git

Tomcat

Linux

AWS

Vagrant

Docker

Kubernetes

Job description

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We are a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. We support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Join our dynamic team as a Senior Site Reliability Engineer on the Vault Platform team, where youll ensure the scalability and reliability of our enterprise applications. Youll tackle complex challenges at a global scale, drawing on your deep expertise in Java and modern open-source technologies to make a tangible impact on production systems.

You should have extensive experience with Java applications and the latest open-source technologies, ideally from enterprise software development or a high-growth tech company. As a Senior SRE, youll need to be naturally curious and skilled at problem-solving. Youll also bring a unique engineering perspective, understanding how systems integrate in production to operate at a global scale for hundreds of customers across North America, Europe, and Asia.

What You'll Do

• Build Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practices
• Drive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia)
• Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations
• Automate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution times
• Full-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems
• Strategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship
• Influence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability
• Cross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value
• Backend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure
• Effective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences
• Mentorship: Actively mentor team members, contributing to a positive and high-performing team environment

Requirements

• Deep Java Expertise: 5+ years of experience in Java development, with a strong preference for experience within enterprise cloud software companies
• Operational Experience: Hands-on operational experience in a high-volume or critical production service environment, including incident management and root cause analysis
• Code Quality: Proven ability to write clean, testable, readable, and maintainable code within a collaborative team setting
• Open Source Proficiency: Hands-on experience with a range of open-source technologies, such as Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, and Kubernetes
• Database Mastery: 3+ years of experience in relational databases with expert-level SQL skills
• Scripting Skills: Solid scripting proficiency with languages such as Shell, Bash, Ansible, Python, Go, Ruby, etc.
• Leadership & Communication: Demonstrated history of incident management and leadership ability, with effective communication skills across all levels (individual contributors to executives)
• Mentorship: Proven record of making your team better through mentorship
• Schedule & Location: This role requires a working schedule of Monday - Friday, 6 AM - 2 PM EST, and candidates must be located in the EST or AST time zones to be considered

Learn More

• Engineer Perspective: 3 Reasons to Consider Veeva
• Engineering at Veeva

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $110,000 - $270,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Actual salaries may vary within the range above or below, depending on experience and location. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].