Senior Site Reliability Expert

Lightspeed; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global point-of-sale solutions provider is seeking a Site Reliability Engineer in Montreal to enhance their North American product infrastructure. You will work on Cloud-based solutions, automate processes, and ensure the efficiency of operational tasks. Candidates should possess strong expertise in AWS, Docker, and continuous delivery practices, along with excellent interpersonal skills. Join a diverse team and enjoy perks like flexible work culture and health benefits.

Benefits

Equity scheme

Flexible paid time off

Health insurance

Pension plan contributions

Health and wellness benefits

Paid leave for new parents

Mental health support

Training opportunities

Volunteer day

Fully stocked kitchen

Happy hours

Qualifications

• Strong knowledge of Amazon Web Services.
• Experience with Docker, Kubernetes & Linux Systems.
• Familiarity with Infrastructure as code practices using Terraform.

Responsibilities

• Contribute to the continuous improvement of software delivery processes.
• Design, configure, manage, and monitor systems to support product development.
• Work with developers and SRE to build scalable, reliable Cloud infrastructure.

Skills

Amazon Web Services

Docker

Kubernetes

Linux Systems

Shell scripting

Python

Ruby

Go

Agile development

Tools

Terraform

Chef

Puppet

Ansible

Salt

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed Hospitality makes point-of-sale solutions for restaurants and cafes around the world. As part of this global team of about 170 people, you will primarily work on sustaining our regional North American product: U-Series, while also contributing to our global flagship product: K-Series.

Our SRE team is responsible for the design, build and operation of Lightspeed’s product infrastructure. We collaborate with teams across the company to make this happen: Devs, QA, PMs, Architects, IT, and the Data team.

Note:

As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

What you’ll be responsible for:

• Initiate and contribute to the continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Design and architect operational solutions with the specific goal of increasing the standardization, automation, repeatability, cost-efficiency and consistency of operational tasks
• Working with developers and other SRE to design and build scalable, reliable and cost-efficient Cloud infrastructure
• Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and DevOps methodologies
• Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time)

What you’ll be bringing to the team:

• Strong knowledge of Amazon Web Services
• Strong experience with Docker, Kubernetes & Linux Systems
• Experience with configuration management tools such as Chef, Puppet, Ansible, Salt
• Experience with Infrastructure as code practices: we use Terraform
• Ability to read & write complex scripts using Shell
• Ability to read & understand programming languages: Python, Ruby, Go, …
• Good understanding of Agile development and continuous delivery best practices, software engineering tools, processes, methods and testing
• Ability to partner effectively with other teams
• Ability to plan, organize, prioritize and stay focused
• Good experience provisioning and managing infrastructures with high availability constraints
• Good experience with cloud cost optimization

Who you are:

• You are a problem solvers who does not shy away from tackling complexity and critical thinking
• You have a strong will to learn, grow and get out of your comfort zone
• You have great energy and passion for technology
• You are able to express yourself flawlessly in English
• You have strong interpersonal skills

What’s in it for you:

• Join a growing team and help us evolve to the next level
• Amazing benefits & perks, including equity for all Lightspeeders
• Constant development of both your skill-set and business acumen with limitless growth opportunities
• Lots of autonomy, flexible work culture
• Innovation time to explore and learn at work
• Shaping the company by joining cultural & technical committees
• Tons of growth opportunities into technical or people management roles
• Opportunity to join a fast-paced, high-growth company
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story

… And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.

• Lightspeed equity scheme (we are all owners).
• Flexible paid time off and remote work policies.
• Health insurance.
• Contributions to your pension plan - RRSP.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents.
• Mental health online platform and counseling & coaching services.
• Training opportunities to grow your skills and career
• Volunteer day.
• Fully stacked kitchen (hot and cold beverages, meals served)
• Happy hours to build your relationships with colleagues after work

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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