Senior Site Reliability Engineer

Fivetran, Inc.; Toronto; On-site; CAD 137,000 - 165,000; Full time

Job summary

A leading data integration company in Toronto is seeking a Site Reliability Engineer. The role involves ensuring the reliability and performance of production infrastructure, collaborating with engineering teams, and contributing to incident response. Candidates should have 5+ years of experience in SaaS environments and proficiency in Kubernetes, cloud platforms, and scripting languages. This full-time, hybrid position offers a competitive salary range of CAD 137,126 to CAD 164,557.

Benefits

100% employer-paid medical insurance

Generous paid time-off policy

RSU stock grants

Professional development opportunities

Monthly cell phone stipend

Access to mental health support

Qualifications

• 5+ years of experience working with SaaS products at scale.
• Working experience in Kubernetes administration.
• Knowledge of tools like AWS, GCP, Terraform.
• Experience in Python/Shell scripting.

Responsibilities

• Monitor availability and capacity of production infrastructure.
• Collaborate with engineering to improve reliability.
• Support critical bug resolution.
• Maintain 100% availability of infrastructure.

Skills

Experience with SaaS products

Kubernetes administration

Cloud Platforms knowledge

Python scripting

Linux system administration

PostgreSQL experience

Job description

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data‑driven.

About the Role

Fivetran is looking for a high‑performance engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability.

As a member of the Site Reliability Engineering team, you will contribute to overall performance and reliability of Fivetran’s infrastructure by monitoring, alerting and initial incident response. You will support the deployment pipeline by working alongside senior SREs. You will gain valuable experience in effective incident response and issue avoidance, becoming a key player in Fivetran’s growing SRE team.

• Responsible for monitoring the availability, capacity, and throughput of Fivetran's production infrastructure to identify and address potential issues.
• Collaborate with engineering teams to integrate reliability best practices into the product roadmap.
• Support the prioritization and resolution of critical bugs identified by support or sales.
• Contribute to maintaining 100% availability of production infrastructure by collaborating with engineering to implement automation for scalable deployments.
• Proactively monitor infrastructure vulnerabilities and collaborate with the security team to address them in a timely manner.

This is a full‑time, hybrid position based out of our Toronto Office. Our hybrid work model offers a blend of remote flexibility and in‑person collaboration, including two days in the office each week to connect and build as a team.

Outcomes

By month 1

• Ramp up with Fivetran technology stack and architecture.
• Develop general awareness of all areas of Fivetran’s codebase and infrastructure.
• Start monitoring the Fivetran platform.
• Start contributing to incident post‑mortems.

By month 2

• Deliver the task that is being assigned.

By month 6

• Deliver the project tasks that is being assigned.

Competencies

• 5+ years of experience working with SaaS products at scale.
• Working experience of Kubernetes administration.
• Knowledge of Cloud Platforms and related tooling: AWS, GCP, Terraform, configuration management.
• Experience in Python/Shell scripting. Bonus if you have Java also.
• Experience with Linux operating systems internals and administration.
• Experience with databases such as PostgreSQL.

This role represents new headcount added to the team to support continued growth and expansion of capabilities.

Ontario Pay Range $137,126.14 — $164,557.95 CAD

Perks and Benefits

• 100% employer‑paid medical insurance
• Generous paid time‑off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off.
• RSU stock grants.
• Professional development and training opportunities.
• Company virtual happy hours, free food, and fun team‑building activities.
• Monthly cell phone stipend.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self‑guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type – please reach out to your recruiter for more information.

Click here to learn more about Fivetran’s Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high‑quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world‑class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don’t hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.