Senior ServiceNow Developer x2

Nexus Systems Group Inc.; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A technology solutions provider in Toronto is seeking a seasoned Developer for a ServiceNow Transformation project. This hybrid role requires strong skills in ServiceNow solutions, including configuration and scripting, with over a decade of experience preferred. Candidates should possess a Bachelor's degree in a technical field and have hands-on experience with the APM concepts. You'll work on a highly visible project with opportunities for skill enhancement and possible contract extension.

Qualifications

• 10+ years of experience as a developer/analyst/solution designer.
• 5+ years of experience working with Common Service Data Model (CSDM) Foundations.
• 5+ years of experience with ServiceNow platform.
• Experience with APM concepts, including application rationalization.

Responsibilities

• Design, develop, and implement ServiceNow solutions for IRM processes.
• Customize and configure ServiceNow IRM module to meet business requirements.
• Set up and manage integrations between ServiceNow IRM and other systems.
• Design and build IRM workflows and risk assessment methodologies.

Skills

ServiceNow configuration

Scripting

Workflow development

Analytical skills

Communication and collaboration

Education

Bachelor's degree in a technical field

Job description

Overview

Location Address: Toronto – hybrid – in-person 3x a week with some flexibility until September

Contract Duration: 6 months

Possibility of extension & conversion to FTE

Number of Positions: 2

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Reason: Additional Workload

Story Behind the Need

Business group: GTEP - Service Management Technology

Project: ServiceNow Transformation project

The main function of a Developer (Other Specialty) is to design, develop, and implement applications using in-demand languages and technologies for the ServiceNow Platform. These positions are required as part of the ServiceNow Transformation project to migrate APM from the legacy instance.

Candidate Value Proposition

The successful candidate will have the opportunity to work on a highly visible project and would get the chance to further enhance their skills with the ServiceNow platform.

Typical Day in Role

• Experience in Design, develop, and implement ServiceNow solutions for IRM Processes.
• Customize and configure ServiceNow IRM module to meet business requirements.
• Set up and manage integrations between ServiceNow IRM and other internal/external systems using various methods (e.g., REST/SOAP APIs, Integration Hub, MID Server).
• Lead the development, configuration, and customization of ServiceNow IRM module, including Policy and Compliance Management.
• Design and build IRM workflows, scoring methodologies, entity scoping, and Risk Assessment Methodologies (RAM).
• Implement best practices for testing and quality assurance to ensure that all solutions are robust, scalable, and maintainable.
• Stay updated on ServiceNow releases and IRM trends, advocating for continuous improvement and innovation within the platform.
• Identify and mitigate technical risks associated with the implementation and operation of the IRM solutions.
• Ensure that all IRM solutions comply with relevant regulations and organizational policies.
• Develop and manage script objects like Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, Access Control Lists (ACLs), and Flows/Workflows.

Candidate Requirements / Must Have Skills

1. 10+ years of experience as a developer/analyst/solution designer
2. 5+ years of experience working with Common Service Data Model (CSDM) Foundations
3. 5+ years of experience with ServiceNow platform with proficiency in ServiceNow configuration, scripting, and workflow development
4. 5+ years of experience with APM concepts, including application rationalization and lifecycle management.

Nice-To-Have Skills

• Experience working with Drive Value with Common Service Data Model (CSDM) 3.0 – CMDB and Service Graph
• Experience working with CMDB (Configuration Management Database)
• Financial industry experience
• Experience working on integrations

Soft Skills Required

• Excellent communication and collaboration skills.
• Analytical and problem-solving skills

Education

A bachelor's degree in a technical field such as computer science

Best vs. Average Candidate

The best candidate would have a few years of solution design experience and would have worked on integration projects.

Candidate Review & Selection

1 round interview

Panel interview (Directors + Lead Developer) – 1 hr – MS Teams Video

Behavioural + Technical Questions

Hiring Manager’s availability to interview

ASAP