Senior Salesforce Service Cloud Consultant: Design & Enable

Perfaware; Canada; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading technology consulting company is seeking a Salesforce Service Cloud Senior Functional Consultant to collaborate with teams and deliver quality solutions. This role involves designing and implementing Salesforce functionalities, ensuring successful adoption and providing ongoing support. Ideal candidates will have a strong background in Salesforce Service Cloud and excellent problem-solving skills.

Benefits

Competitive compensation

Generous work/life opportunities

Outstanding benefits package

Paid time off plus holidays

Rewards and recognition programs

Qualifications

• 3+ years of experience as a Salesforce Functional Consultant or Administrator.
• Strong understanding of Salesforce Service Cloud features and best practices.
• Salesforce Certified Service Cloud Consultant certification preferred.

Responsibilities

• Collaborate with Business Analysts to gather and analyze business requirements.
• Design and prototype Salesforce Service Cloud solutions.
• Provide ongoing post-implementation support and optimization.

Skills

Problem-solving

Collaboration

Technical specifications

Education

Bachelor's degree in Business, Computer Science, Information Technology

Job description

A leading technology consulting company is seeking a Salesforce Service Cloud Senior Functional Consultant to collaborate with teams and deliver quality solutions. This role involves designing and implementing Salesforce functionalities, ensuring successful adoption and providing ongoing support. Ideal candidates will have a strong background in Salesforce Service Cloud and excellent problem-solving skills.