Senior Retail POS Partnerships Project Manager New Toronto, Ontario, Canada

Lightspeed Restaurant; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading retail tech company in Toronto is seeking a Senior Retail POS Partnerships Project Manager to oversee integration onboarding and enhance the developer experience. The ideal candidate will have extensive experience in product management and a strong technical foundation, enabling successful partnerships. This role offers a flexible work environment, competitive benefits, and the chance to be part of an inclusive company culture.

Benefits

Flexible paid time off

Equity options

Pension plan contributions

Training opportunities

Health and wellness credit

Volunteer time off

Computer purchase program

Enhanced parental leave

Qualifications

• 4–7+ years of experience in Product Management or Technical Program Management.
• Strong technical background with product and engineering teams.
• Excellent project management and communication skills.

Responsibilities

• Define and maintain the App Store integration roadmap.
• Manage onboarding lifecycle for new integration partners.
• Lead technical conversations with partners regarding integration.

Skills

Product Management

Solution Architecture

Technical Program Management

Project Management

Stakeholder Communication

Tools

APIs

Job description

Overview

We’re looking for a Senior Retail POS Partnerships Project Manager to join our Partnerships team in North America. You will be at the center of Lightspeed’s growing Retail App Store ecosystem. You’ll lead integration onboarding, enhance the developer experience, and collaborate closely with partners to ensure best-in-class integrations that drive business impact. You’ll act as the bridge between technical teams, product, and partnerships—ensuring we continue to scale strategically with high quality. This role is ideal for someone with a strong technical foundation, experience in SaaS or retail tech, and a passion for enabling partner success through scalable solutions.

Responsibilities

• Define and maintain the App Store integration and developer experience roadmap in collaboration with Product, Sales, and Partner teams.
• Manage the onboarding lifecycle for new integration partners from exploration to deployment.
• Lead technical conversations with partners to scope and support integration development.
• Ensure integration quality by validating UX, technical fit, and performance prior to go-live.
• Act as a technical point of escalation for partner issues not resolved by API Support.
• Maintain up-to-date guides, documentation, and best practices for integration partners.
• Monitor and reduce developer friction by improving the Developer Experience and lowering support volume.
• Support Partner Managers with product / technical insights and collaboration during GTM planning.
• Track partner pipelines and manage project workflows for timely delivery.

Requirements

• 4–7+ years of experience in Product Management, Solution Architecture, Partnerships, or Technical Program Management within a SaaS or retail tech environment.
• Strong technical background with experience working on or alongside product and engineering teams.
• Working knowledge of APIs, and experience in integration design or support.
• Excellent project management and stakeholder communication skills.
• Strong problem-solving skills and ability to operate autonomously in a fast-paced environment.
• Experience with App Store or Developer Portal strategy is a plus.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Benefits

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

About Lightspeed

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE (LSPD) and TSX (LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Equal Opportunity

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.