Senior QE Lead/Manager

RBC; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior QA Lead/Manager to lead automation strategy for their Core and Real‑time Payments team. The role demands over 10 years of experience in QA, including managing testing strategies in Agile and Waterfall projects. You'll mentor teams, implement AI-driven solutions, and ensure high-quality deliverables. This position offers a comprehensive rewards program and the chance to make significant contributions to enterprise-level projects.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• 5+ years leading QA teams in Agile and Waterfall projects.
• 10 years QA experience focused on technical, automated testing.
• 2 years hands-on Mainframe testing experience.
• Strong experience in test automation frameworks and BDD.
• Knowledge of CI/CD and DevOps tools.

Responsibilities

• Accountable for Test Strategy deliverables and execution.
• Manage projects and implement QA best practices.
• Provide leadership and support in development processes.
• Implement AI-driven testing solutions for automation.
• Collaborate with teams to align on test strategies.

Skills

Application Testing

Decision Making

Detail-Oriented

Group Problem Solving

IT Quality Assurance

Long-Term Planning

Predictive Analytics

Programming Languages

Software Product Testing

Test Automation

Education

Computer Engineering, Computer Science degree/diploma

Tools

TestNG

Selenium

Robot Framework

Rest Assured

Cucumber

Helios

GitHub

Jenkins

Job description

Job Description

What is the Opportunity?

We are looking for a Senior QA Lead/Manager with proven experience in leading a portfolio of applications/projects and automation strategy to join our Core and Real‑time Payments team.

You will work collaboratively with technology and business partners to define and develop the Test Strategy and deliver high‑quality product. You will mentor QA teams and champion best practices in AI‑enabled testing and metrics‑driven quality engineering. This is a strategic and hands‑on role offering the opportunity to contribute to enterprise‑level transformation initiatives and shape the future of intelligent quality engineering.

What will you do?

• Accountable for Test Strategy deliverables, planning, test case design /automation and test execution to achieve business outcomes for projects and maintenance releases
• Manage the projects and maintenance releases from start to end and implement QA best practices or processes related to planning, estimation, execution, and reporting.
• Provide leadership, direction and feedback throughout the development and design processes; provides test development / automation support to ensure that the quality of the intended solution is met
• Implement AI‑driven testing solutions to enhance test automation framework, test coverage, accelerate and optimize the test case and test automation scripts creation
• Collaborate with business, development, operations and DevOps teams in all phases of the project life cycles (requirements, design, development, testing) to align on test strategy to improve code quality.
• Partner with the technology team to implement and drive adoption of AI‑driven testing solutions and integrate tools into the CI/CD pipelines to improve test coverage, quality and achieve optimization.
• Mentor and guide team members on automation best practices and AI‑enabled testing methodologies
• Continuously evaluate emerging technologies and drive innovation in testing processes and testing tools
• Leads and coordinate project resources and work, removing roadblocks, monitoring project performance and managing issues and risks

What do you need to succeed?

Must‑have

• 5+ years of proven experience of leading QA team in developing and implementing projects/programs test strategies and plans and managing the end‑to‑end process in Agile and Waterfall projects
• Minimum 10 years of experience in a QA/test environment with a focus on technical, automated testing in a variety of environments (Mainframe, Cloud and distributed, business workflows and services/APIs, databases).
• Minimum 2 years of hands on experience in a Mainframe testing environment - Batch, Host, JCL, TSO, ZEKE, REXX; Database technologies (e.g. DB2, Oracle, SQL, IMS) and strong SQL experience.
• Solid experience in a variety of test automation frameworks/tools (e.g. Robot Framework, Selenium, Rest Assured, TestNG), BDD framework (e.g. Cucumber, Karate) and development languages (e.g. Python, Java)
• Knowledge of CI/CD and DevOps Tools (Helios, GitHub, Jenkins, UCD etc)
• Experience of leveraging AI technology to improve the QA efficiency
• Hands‑on experience in developing testing strategies and test plans, executing manual/automated test cases
• A motivated individual to work in dynamic program environment with aptitude towards planning, proactive callouts, and risk mitigations
• Strong problem solving, design, and analytical skills and out of the box thinking coming up with creative solutions on testing approach in critical timelines.
• Excellent communication skills and effective negotiation skills.
• Computer Engineering, Computer Science degree/diploma or equivalent experience

Nice‑to‑have

• Banking/Payments industry experience
• Software Quality Certification, e.g. ISTQB, Agile testing methodology

What's in for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• A world‑class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-ASPOST

#TechPJ

Job Skills

Application Testing, Decision Making, Detail‑Oriented, Group Problem Solving, IT Quality Assurance, Long‑Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test Automation

Additional Job Details

Address: 180 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-26

Application Deadline: 2025-12-12

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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