Senior Project Analyst – - Global Workforce Management & Productivity

TJX COMPANIES; Mississauga; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

A leading retail corporation in Mississauga is seeking a Senior Project Analyst focused on IT Release Management. This role involves planning, deploying, and supporting software releases while collaborating with various teams. Candidates should possess experience with agile methodologies and tools like JIRA, as well as strong communication skills. The position offers competitive salary ranging between $85,642.50 and $119,899.50 annually, with opportunities for growth and hybrid work arrangements.

Benefits

Competitive salaries

Solid benefits

Opportunities for advancement

Qualifications

• Experience as a Release Analyst or Senior Project Analyst with agile teams using scrum/SAFe.
• Strong oral and written skills to present release updates within Business and IT leadership.
• Knowledge/understanding of Stores infrastructure and Store Operations.

Responsibilities

• Liaising with teams for Production Release planning and support.
• Creating and publishing release playbooks to standardize release decision-making.
• Managing release activities and aligning service providers and business partners.

Skills

Agile methodologies

JIRA

Confluence

Service Now

Strong communication skills

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us.

TJX Companies
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores‑WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family‑a Fortune 100 company and the world’s leading off‑price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

Senior Project Analyst – IT Release Management – Global Workforce Management & Productivity

What you will discover

• Inclusive culture and career growth opportunities
• Global IT Organization which collaborates across U.S., Canada, Europe and Australia
• Challenging, collaborative, and team‑based environment

The Stores Delivery Common Services function provides foundational services to product teams and shared service partners, enabling secure and efficient software delivery to stores. Our mission is to drive innovation and operational excellence across global store products by integrating deployment, testing, performance engineering, labs, and automation.

Key Responsibilities

• Liaising with the Product team, Business and Shared Service teams for Production Release planning, preparation, deployment, and support plans.
• Creating and publishing release playbooks/rollback procedures where needed to standardize release decision‑making.
• Planning, negotiating, and managing release activities to maintain the release pipeline and schedule for Stores domain, and to align Service providers, Business partners, and vendors.
• Conducting Release Readiness reviews, Milestone Reviews, and Business Go/No‑Go reviews.
• Leading and coordinating the Go‑Live activities including the execution of the deployment plans/checklists and sharing the daily deployment status.
• Measuring and monitoring progress to ensure solutions are deployed on time and within budget, and that they meet or exceed the established acceptance criteria.
• Working with Scrum teams, System/QA teams to understand the production package readiness and sequencing. Define the Deployment criteria for (Implementation/Beta/Rollout).
• Collaborating with Scrum Masters/Epic owners for Incident/ defect Management.
• Managing the ECM‑CHG process for all releases and providing representation for the CAB meetings.
• An engineering mind‑set and systems thinking and develops a solid understanding of targeted Business operations and economic view of release processes.
• Measuring release cadence and effectiveness using common metrics and continually work towards making improvements in the release process.
• Maintaining a release repository and managing key information such as build and release procedures, dependencies, and notification lists.
• Has growth mindset
• Additional work as assigned
• May work in Hybrid delivery model of Waterfall, Agile, or SAFe

What You will Need (Minimum Qualifications)

• Experience as a Release Analyst or Senior Project Analyst with agile teams using scrum/SAFe.
• Proactive and 'can do' attitude to support the releases.
• Strong oral (presentation+ conversational communication) and written skills to present release update within Business and IT leadership.
• Experience working with Solution Delivery teams and having a good understanding of technologies to understand issues and come up with risk mitigation.
• Knowledge/Understanding of Stores infrastructure and Store Operations will be an asset.
• Must have the ability to work with JIRA, Confluence, and Service Now.
• Ability to work effectively in a fast paced and support extended hours if needed.

Additional Information

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

60 Standish Court
CAN Home Office Mississauga ONSalary Range: $85,642.50-$119,899.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.