Senior Program Manager (Software)

N-able; Ottawa; Hybrid; CAD 156,000 - 181,000; Full time

Job summary

A technology company in Ottawa is seeking a seasoned Project Manager to oversee the delivery of product functions from concept to market. You will collaborate with multiple teams, ensuring timelines are met and projects are completed holistically. The ideal candidate will have extensive experience in project management, particularly with product launches, along with strong communication and organizational skills. This role offers a competitive salary and a hybrid working model.

Benefits

Medical, dental and vision coverage

Generous PTO and observed holidays

Paid volunteer days

Pension plan with company contribution

Employee Stock Purchase Program

Discounted gym access

Custom learning experience

Qualifications

• Minimum 10 years of project management experience in a technology company.
• 5+ years managing product launch teams in go-to-market projects.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Manage project delivery from concept to market.
• Collaborate with Marketing, Sales, Engineering, and other teams.
• Develop and present executive-ready communications.

Skills

Project management

Stakeholder engagement

Cross-functional collaboration

Communication skills

Organizational skills

Problem-solving

Tools

Project management tools

Job description

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

In this role, you’ll need to love the details and be a pro at bringing order to chaos. The ideal candidate will have a strong background in project and program management, executive-level stakeholder engagement, and experience leading cross‑functional strategic initiatives. This person must have a strong desire and proven ability to make things happen across various teams to get them done and surface problems as early as possible. This individual plays a critical and central role in the N‑able product launch process, with responsibility for managing software delivery to go‑to‑market plans for new products and services. This is both a strategic and tactical role for an individual who is looking to manage day‑to‑day activities, as well as larger, long‑term initiatives for multiple projects at a time.

Success in this role requires a solid foundation to understand the Data Protection, Security, and Remote Monitoring solutions we are deploying and a relentless drive to make things happen. You will act as a strategic thought partner and advisor to leadership and will work with many N‑able teams: our Product and Engineering teams, and other Go‑To‑Market stakeholders to create and maintain detailed project tracking and drive roll‑out plans.

What You’ll Do

• Hybrid role that will sit in our Burlington, MA Collaboration Hub Tuesday through Thursday.
• Manage the project delivery stream for an N‑able product function, to ensure on time, quality, delivery from concept to market.
• Develop and manage project plans, timelines, and deliverables across multiple workstreams and cross‑functional teams.
• Collaborate with Marketing, Sales, Engineering, Legal, Training and other teams related to the project.
• Identify impediments and remove project barriers and blockers.
• Ensure projects are completed holistically, using documentation, training, escalation paths, etc.
• Develop and present executive‑ready communications (including emails, documentation and presentations), by quantitative and qualitative insights.
• Lead and facilitate meetings, status updates, and ensure clear documentation of project progress.
• Act as a thoughtful partner to product area executive leadership to enhance the effectiveness of the team, allowing leaders to focus on high‑level decision making while ensuring that operational details are managed efficiently.
• Coordinate cross‑team communication to ensure alignment on strategy, messaging, and seamless execution.
• Apply your experience, knowledge and creativity to drive projects forward.
• Lead program level business unit meetings.

What You’ll Bring

• Minimum 10 years of project management experience preferably in a technology company.
• Minimum 5 years of demonstrated project management experience working with product launch teams in go‑to‑market projects.
• Experience in security, endpoint management, and data backup technologies a plus.
• Highly driven self‑starter, motivated, with excellent communication, organization skills and the ability to influence cross‑functional teams and drive results.
• Ability to effectively operate in a matrix environment in coordinating people and resources from multiple areas of the company.
• Troubleshooting and creative problem‑solving skills.
• Excellent written and verbal communication skills.
• Knowledge of project management tools, techniques, and processes.
• Excellent communication and presentation skills, including experience collaborating with and presenting to senior leadership. Adept at conveying complex information in a clear and compelling manner.
• Strategic thinking with a strong bias for action—you know how to connect the dots between executive priorities and on‑the‑ground execution.
• Strong interpersonal skills; ability to communicate at all levels of the organization.
• Ability to manage multiple projects simultaneously.
• Demonstrated ability to structure and manage multitrack launch project plans, identifying and tracking all cross‑functional workstreams.

Purple Perks

What do we offer you?

• Medical, dental and vision – for employee, partner, and children!
• Generous PTO and observed holidays
• 2 PaidVoluNteerDays per year
• Pension Plan with company‑contribution
• Employee Stock Purchase Program
• Discounted gym access at several local facilities
• FuN‑raising opportunities as part of our givingprogram
• N‑ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About N‑able

At N‑able, our mission is to protect businesses against evolving cyberthreats with an end‑to‑end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI‑powered capabilities, market‑leading third‑party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner‑first approach combines our products with experts, training, and peer‑led events that empower our customers to be secure, resilient, and successful.

This position has a starting base salary range of $115,000 to $132,900 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is also eligible for bonus.