Senior Practice Management Consultant-Bilingual

Canadian Imperial Bank of Commerce; Montreal; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A leading Canadian bank in Montreal is seeking a Senior Consultant for Practice Management to develop strategic direction and effectively enhance Advisors’ business practices. This role requires 8-10 years of experience in wealth management, a strong understanding of retail brokerage, and fluency in both French and English. The successful candidate will support the development of tools and programs that facilitate growth and compliance within the organization.

Benefits

Competitive salary

Defined benefit pension plan

Wellbeing support

Employee share purchase plan

Paid day off for personal growth

Qualifications

• 8 to 10 years of experience in the wealth management business.
• Strong knowledge of retail brokerage and products.
• Fluent in French and English to serve clients.

Responsibilities

• Support the development of effective practice management solutions.
• Contribute to the development of programs for Advisors.
• Ensure compliance with CIBC-wide policies.
• Develop tools for evaluating business practices.

Skills

Analytical Thinking

Business Growth

Client Counseling

Client Service

Communication

Detail-Oriented

Performance Analysis

Reporting and Analysis

Teamwork

Education

CFP, CIM, CFA accreditation

Job description

Overview

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

CIBC Private Wealth and Wood Gundy is focused on providing excellence in relationship-based advice, service and product solutions that meet our clients' needs. We have a comprehensive offer that addresses the full spectrum of wealth building clients, from self-directed investors to high net worth private wealth individuals to institutional clients.

CIBC Private Wealth is comprised of three areas — distribution, product and money management. Our distribution network includes our full-service brokerage, CIBC Wood Gundy, and Private Banking and CIBC Investment Council.

CIBC Wood Gundy offers in-depth investment expertise on a comprehensive range of investments including industry-leading managed solutions, securities (equities, bonds, trust units, mutual funds, alternative investments), as well as estate planning. CIBC Wood Gundy's extensively trained and accredited Investment Advisors provide clients with comprehensive advice both with investments and other financial matters.

CIBC Investment Counsel (CPIC) - Provides discretionary investment management expertise and tailored portfolios.

CIBC Private Banking – Exclusive personal service for high net worth individuals providing comprehensive financial advice and solutions in cash management, foreign exchange, credit and investments.

Reporting to the Executive Director, Practice Management, the Senior Consultant, Practice Management is responsible for contributing to the development of the strategic direction of practice management solutions for CIBC Private Wealth and Wood Gundy. The Senior Consultant plays a key role in establishing the framework for the business. This includes contributing to the development of tools and programs to support the implementation and ongoing sustainment of a holistic practice management offering that is designed to enhance Advisors’ business practices and increase revenue and market share.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Practice Management - Support the development of effective practice management solutions to help build high performing teams, streamline business processes and assist Advisors in developing deeper, long-term relationships with their clients. Provide hands on support in assisting the Executive Director, Practice Management and Branch Managers in ensuring succession and contingency plans in place for all Advisors. Develop tools to assist Advisors in creating a compelling vision for their business.
• Programs development - Contribute to the development of programs to help Advisors develop a strategic plan and define a more profitable target market. Provide support and tools to assist the Managing Directors to introduce and drive the changes as necessary and ensure realization of desired benefits through effective sponsorship and support through change and on an ongoing basis. Work in collaboration with the Executive Director, Practice Management and the leadership in the field to implement programs and tools to support the overall goals of the firm. Work collaboratively with the Managing Directors and Branch Managers to develop and implement best in class practice management solutions for the field. Work closely with Training & Development, Head Office partners and vendors to develop programs and sessions that assist in the development of the capabilities of Advisors and their teams. Create and Maintain the Practice Management intranet site and supporting documents. Working with the Executive Director, Practice Management and Training & Development explore innovative ways to deliver content and develop tools.
• Growth of existing business - Be a key participant in project teams that support initiatives or projects on behalf of the Practice Management. Work collaboratively with the Executive Director, Practice Management and Managing Directors to ensure that Branch Managers are focused on integrating practice management solutions that align with the overall Wood Gundy strategic direction.
• Operational Effectiveness/Compliance - Implementation of and adherence to CIBC-wide policies and regulatory requirements. Devote time to strategic policy, regulatory, and audit and compliance matters.
• Cross-functional relationships - National coverage for all of CIBC Wood Gundy. Over 50 Branch Managers, and 850 Investment Advisors as clients, for 1 business line. This job interacts and collaborates on a daily basis with head office partners, Managing Directors, Branch Managers and Investment Advisors in the Wood Gundy branch network. This job interacts with external vendors for the purposes of developing programs and tools.

Who you are

• You can demonstrate well-developed knowledge of practice management solutions at a tactical level as it relates to the retail brokerage business. Highly developed knowledge of the wealth management business, with 8 to 10 years of experience in the industry. Additional accreditation CFP, CIM, CFA is an asset
• You can demonstrate experience and strong knowledge of retail brokerage and products and comfort in communicating this information to Investment Advisors and Investors
• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results. Possesses the ability to identify business opportunities and implement successful strategies. Requires awareness of business issues, processes, and outcomes as they impact Wood Gundy and our clients.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. Superior communication and presentation skills. Well-developed influencing skills with strong business acumen.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. Ability to collect information, analyze and manipulate data. Applying strong analytical/conceptual skills and knowledge in creative ways to solve general or ambiguous business issues/challenges/problems
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
• You're fluent in French and English to serve our clients in the community.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

QC-Montréal, 1250 René-Lévesque W Blvd, Suite 3100

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Counseling, Client Service, Communication, Detail-Oriented, Performance Analysis, Reporting and Analysis, Teamwork