Senior Fire Service Technician

Johnson Controls; Mount Pearl; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a global leader in sustainable buildings as a Fire & Life Safety Technician. In this role, you will service, troubleshoot, and install various fire safety systems, ensuring safety and compliance. The ideal candidate will have over 5 years of experience, strong technical skills, and a dedication to customer satisfaction, within a supportive team environment offering robust benefits and career growth opportunities.

Benefits

Competitive pay

Comprehensive benefits package

Paid vacation and holidays

Company vehicle and tools provided

Encouraging team environment

Qualifications

• 5+ years of documented experience in low voltage electrical systems.
• Experience in reading and interpreting blueprints.
• Knowledge of test equipment including multimeter and digital analyzer.

Responsibilities

• Service, troubleshoot, and install Fire & Life Safety systems.
• Diagnose problems and perform service repairs on fire alarm systems.
• Read and interpret blueprints and operational manuals.

Skills

Low voltage electrical systems

Reading blueprints

Customer service skills

Education

High School Diploma or equivalent

Tools

Test equipment

Multimeter

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do

• Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.
• Service, troubleshoot, and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Responsible for contacting customer representatives and ascertaining equipment/systems problems.
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
• Complete Service Acknowledgements with proper coding through communication devices, such as smartphones and laptop computers.
• Obtain customer signature upon completing service call assignment.
• Participate in a scheduled On-call rotation.
• Help to train or mentor others on the service team.
• Perform other duties as assigned.

What we look for

Required

• 5+ years of documented experience in low voltage electrical systems, including Fire/Life Safety systems,
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• Knowledge of test equipment, multimeter, digital analyzer, and commissioning devices.
• High School Diploma or equivalent
• Ability to follow verbal and written instructions.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.