Senior Field Service Engineer - PV Inverters

Siemens Mobility; Remote; CAD 127,000 - 219,000; Full time

Job summary

A leading global technology company is seeking a Senior Field Service Engineer to provide technical support and maintenance for PV inverters. This role demands over 7 years of experience in power distribution systems, specifically in the PV industry. The position, while remote, requires travel up to 80% to support business partners in Michigan. A focus on customer service and technical expertise is essential for success in this position, alongside a valid driver's license and the ability to work independently.

Benefits

Health and wellness benefits

Competitive salary

Remote work flexibility

Qualifications

• Must have 7+ years of experience in the PV industry.
• Experience with troubleshooting & repair of electrical control circuits.
• Ability to travel up to 80% is required.

Responsibilities

• Provide service and maintenance for installed PV inverters.
• Offer technical and after-sales support to customers.
• Complete documentation and material handling processes.

Skills

Experience with power distribution systems

Troubleshooting & repair of electrical control circuits

Customer service support

Project management

Education

High School or GED

Bachelor’s degree in Electrical Engineering

Job description

Job Overview

Smart Infrastructure - Customer Services - Remote

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow’s power grid!

We are looking for a Senior Field Service Engineer for our Electrification Automation (EA) Business Unit headquartered in Wendell, NC. This role will participate in the PV technology evaluation post sale process. They will support the sales team as one of the key technical advisors and subject matter experts (SME). This position will be based in Michigan.

Responsibilities

• Provide service, maintenance, and warranty remediation for installed PV inverters.
• Provide technical and after-sales support to customers, including assistance during installation, commissioning and start-up, firmware upgrades, set-up of monitoring solutions as well as equipment and parts replacement.
• Ensure fulfillment of all necessary documentation and material/parts request process for material handling.
• Perform Preventative Maintenance for Equipment when and where applicable.
• Serve as phone support for technical issues (Help Desk services).
• Attention to detail and a high level of accuracy, professional oral and written communication skills and fantastic organization, planning, time, and project management.
• Develop switching procedures, Methods of Procedure (MOP’s), and advise on electrical safety matters related to scheduled work and unscheduled work.

Basic Qualifications

• High School or GED minimum.
• 7+ years of experience with power distribution systems, specifically within the PV industry.
• 7+ years of experience in troubleshooting & repair of electrical control circuits, including breakers or high voltage equipment testing, including analyzing test results and equipment condition assessment.
• Must be available to respond for emergency and relief assignments.
• Must be familiar with OSHA (Operation & Support Hazard Analysis) safety practices and perform duties within specified guidelines to ensure safety of self and supporting crew.
• This position must be based remotely within the Michigan area to support the geography of EA’s business partners.
• Willingness and ability to travel up to 80%.
• Individuals must possess a valid Driver's license in good standing and be at least 21 years of age in order to participate in the required Siemens vehicle plan.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications

• Bachelor’s degree in Electrical Engineering.
• 10+ years field service experience commissioning and troubleshooting.
• Experience with protection and control relays.
• Experience with project management software.
• Experience with High Voltage Circuit breakers.
• MSHA 46/48, OSHA 30, NFPA 70E.
• TWIC card.
• NETA/NICET.

Create a better #TomorrowWithUs

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $91,463 - $156,794 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

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Criminal History

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