Senior Endpoint Engineer

Coursera; Remote; CAD 96,000 - 132,000; Full time

Job summary

A global online learning platform is seeking a Senior Endpoint Engineer to manage and secure endpoint devices across Mac and Windows environments. In this role, you will own the design and management of endpoint architecture to support a remote workforce. Responsibilities include monitoring compliance, addressing security threats, and utilizing tools like Jamf Pro and Microsoft Intune. The ideal candidate has over 5 years of experience in device management and strong customer service skills. Competitive compensation in Canada ranges from $96,000 to $132,000 CAD.

Benefits

Comprehensive health and wellness benefits

Bonus and RSU equity programs

Global perks to support growth and thriving

Qualifications

• 5+ years of experience managing and securing endpoint devices in an enterprise environment.
• Experience managing zero touch environments using ADE & AutoPilot.
• Proven experience communicating with end-users and providing top notch customer service.

Responsibilities

• Own, design & manage all aspects of endpoint management across devices.
• Monitor and maintain endpoint compliance including OS patching.
• Ensure the ongoing success of our ZeroTouch environment for both Mac & Windows devices.

Skills

Managing endpoint devices

Securing endpoint devices

API's and scripting languages

Customer service

Communication with end-users

Tools

Jamf Pro

Microsoft Intune

Bash

Python

PowerShell

Job description

Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world‑class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we’re driven by the belief that learning can transform lives through learning.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer‑first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co‑working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

Job Overview

Coursera is seeking a Senior Endpoint Engineer to design, manage, and continuously improve our global endpoint ecosystem across a Mac and Windows environment (~95% Mac / 5% Windows). You will take ownership of architecting, building and evolving our endpoint architecture to meet the needs of a heavily remote, constantly evolving, modern workforce. In this role you will architect and implement scalable solutions to complex challenges spanning endpoint management, identity, and cloud applications—filling a critical technical void within Corporate IT.

A key focus will be balancing strong endpoint security with exceptional usability, ensuring that our workforce has seamless and secure access to the tools they rely on.

If you are motivated by building reliable & scalable systems, and owning the full lifecycle of modern endpoint architecture, this role offers the opportunity to shape Coursera’s environment for years to come.

Responsibilities

• Own, design & manage all aspects of endpoint management across our fleet of corporate owned and BYOD devices
• Monitor and maintain endpoint compliance including OS patching, 3rd party patching, device security, enrollment automations, system settings & more!
• Manage and configure device authentication using technologies like platform SSO or Jamf Connect
• Ensure the ongoing success of our ZeroTouch environment for both Mac & Windows devices to ensure our users have an excellent experience from the moment they receive a new device.
• Assist in the identification and remediation of potential security threats across all endpoints (both corporate owned and BYOD)
• Integrate existing endpoints with broader IT systems such as ServiceNow, Palo Alto Networks, SentinelOne, Okta, Google & more.

Qualifications

• 5+ years of experience managing and securing endpoint devices in an enterprise environment using Jamf Pro & Microsoft Intune (or similar).
• Experience managing zero touch environments using both ADE & AutoPilot
• Experience working with API’s & scripting languages such as Bash, Python or PowerShell.
• Experience with different device management technologies and a wide range of mobile and computer OS’s
• Proven experience communicating with end‑users and providing top notch customer service

Nice to haves

Top notch problem solving skills with the ability to both identify and provide both short term and long term solutions.

• Experience with Networking both on prem & remote
• Experience with Cloud identity providers and the evolving technologies around identity and access management
• Experience with automation frameworks and platforms such as Workato, Okta workflows or similar.
• Experience with Infrastructure as Code

Compensation

This role is available in the following US Pay Zones:

• US Zone 3: $114,400 - $151,000
• US Zone 4: $106,400 - $140,000

At Coursera, we offer competitive, zone‑based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Canada:

Coursera offers competitive pay and fair compensation practices across all regions. Job titles may span multiple career levels, and the targeted hiring base salary range for this role in Canada is $96,000 - $132,000 CAD. Actual compensation will depend on factors such as experience, education, transferable skills, business needs, and location. This range may be adjusted over time and may include eligibility for variable pay, equity, and comprehensive benefits.

Equal Opportunity Employer Statement

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [e-mail]. Learn more in our CCAA Applicant Notice and GDPR Recruitment Notice.