Senior Director, Sales & Business Development 1

GardaWorld; Montreal; On-site; CAD 120,000 - 160,000; Full time

Job summary

A global security services company in Montreal is seeking a Senior Director of Sales & Business Development for its Cash Services division. This role involves overseeing national relationship management, developing new market opportunities, and leading pricing strategies. The ideal candidate will have over 7 years of experience in business development, particularly in cash logistics and banking operations. Collaborating closely with top financial institution executives, this position demands a strategic thinker with excellent negotiation skills and a deep understanding of cash management workflows, ensuring exceptional client satisfaction and service quality.

Qualifications

• 7+ years of experience in business development or enterprise sales.
• Demonstrated success in securing multimillion-dollar contracts.
• Deep understanding of cash management workflows and ATM networks.

Responsibilities

• Oversee national relationship management for cash services.
• Develop and execute a multi-year business development strategy.
• Ensure exceptional client satisfaction and service quality metrics.

Skills

Business Development

Strategic Partnerships

Executive Communication

Negotiation Skills

Financial Acumen

Analytical Skills

Education

Bachelor’s degree in Business or Finance

MBA or equivalent preferred

Job description

Senior Director, Sales & Business Development

Business Unit: Cash Services

Career Area: Operations and Administration

Location: Montréal, Quebec, CA

GardaWorld is the largest privately‑owned security services company in the world. We offer first‑rate security solutions and professionals to protect people, assets and reputation globally. We are looking for a Senior Director, Sales and Business Development for our Cash Services division. You are passionate about sales, and you want to make a difference in a company that will allow you to shine? Join a growing and dynamic team that rewards success and will challenges you to grow!

MISSION:

Oversees national relationship management, new market opportunities, and the development of tailored cash logistics, ATM, cash vault, and secure transport solutions for financial institutions. The Senior Director acts as a strategic partner to executives at major banks and credit unions, ensuring the company maintains a best‑in‑class service portfolio and strong market positioning. Develop partnerships internally and with other companies (suppliers and clients). Develop profitable business models. Ensure compliance with the corporation's strategic planning and regulatory frameworks. Keep up to date with new product development and market measurement tools (e.g., Design Thinking | BMG | TAM‑SAM‑SOM, etc).

MAIN RESPONSIBILITIES:

• Monitor the behavior of the value chain of the markets where Garda's operates, seeking to identify emerging trends in cash management, ATM outsourcing, cash‑in‑transit optimization, and digital cash solutions;
• Develop and execute a multi‑year business development strategy targeting financial institutions.
• Drive annual revenue targets, pipeline development, and market share growth
• Lead pricing strategies, revenue modeling, and profitability analysis for new products and large‑scale contracts.
• Maintain relationships with customers and potential customers, with support from the commercial area or not, in order to understand their needs and develop new solutions;
• Oversee RFP/RFQ processes and negotiate enterprise‑level contracts.
• Serve as executive sponsor for top‑tier financial institution clients. Build senior relationships with banking executives
• Develop customized service solutions across cash logistics, vault operations, ATM services, cash processing, and smart safe offerings.
• Monitor the implementation of new solutions in order to ensure and make sure the satisfaction of the customer's needs according to their expectations;
• Ensure exceptional client satisfaction, retention, and service quality metrics. Partner with internal departments to ensure operational readiness for new business.
• Provide strategic market feedback to operational leadership and executive teams
• Establish KPIs and dashboards to measure business development performance. Present growth reports and forecasts to the executive leadership team.
• Participate on team and client meetings. Collaborate with other areas of the company such as: Legal, Finance, Operations, etc.
• Work in partnership with the retail commercial area, providing support when there is a need to meet new solutions demanded by customers.

QUALIFICATIONS :

• Bachelor’s degree in Business, Finance, or related field (MBA or equivalent preferred).
• 7+ years of experience in business development, strategic partnerships, or enterprise sales within
  • Cash services / cash logistics
  • ATM/ABM outsourcing
  • Banking operations or fintech
  • Secure transportation or related industries
• Demonstrated success in securing multimillion‑dollar contracts with financial institutions.
• Expert negotiation and executive‑level communication skills.
• Deep understanding of banking operations, cash management workflows, and ATM networks.
• Strong financial acumen, including pricing strategy, P&L impact, and risk assessment.
• Ability to lead high‑performance teams and influence cross‑functional stakeholders
• Strategic thinker with strong analytical skills.
• Comfortable in a fast‑paced, regulated environment.
• Results‑oriented and entrepreneurial.

About GardaWorld Cash Services: GardaWorld Cash Services is the leader in customized end‑to‑end cash transportation solutions in North America, including secure transportation, cash management, vault processing, ATMs, and cash recycling services. As the largest cash transporter in Canada and the United States, we manage and move more than $8 billion in cash daily for the financial, commercial, government, and corporate sectors.

GardaWorld Cash is headquartered in Boca Raton, Florida, and GardaWorld Cash Canada is headquartered in Montreal, Quebec. Our team includes more than 10,000 cash transportation professionals, secure branches, and processing centers strategically located across North America, supported by sophisticated technology, 24/7 customer support, and logistics expertise.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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