Senior Decision Support Specialist FT 2025 - 6335

Cambridge Memorial Hospital; Cambridge; On-site; CAD 80,000 - 100,000; Full time

Job summary

A community hospital in Canada seeks a Senior Decision Support Specialist to advance data-driven decision-making and improve patient care through advanced analytics. The position requires strong expertise in data science and a minimum of 5 years' experience in healthcare analytics. You will collaborate with leadership to translate data insights into actionable strategies, leveraging tools such as SQL and Tableau. This role offers a competitive salary ranging from $53.69 to $63.92 per hour.

Benefits

HOOPP benefits

Group benefits for full-time employees

Employee and Family Assistance Program

Wellness and Wellbeing Program

Career Development & Education Grant

Diversity, Equity and Inclusion Initiatives

Qualifications

• Minimum 5 years of experience in healthcare data analytics or a similar role.
• Strong project management skills.
• Experience mentoring a team is considered an asset.

Responsibilities

• Lead the design and automation of analytical models and dashboards.
• Provide advanced analytics and predictive modeling solutions.
• Translate complex data findings into actionable recommendations for healthcare.

Skills

Advanced Data Analytics

Data Science

Statistical Analysis

SQL

R

Python

Tableau

Power BI

Problem-solving

Project Management

Education

Bachelor’s degree in Computer Science, Health Informatics, or related field

Master’s degree

Tools

Statistical analysis software

Business intelligence tools

Job description

Overview

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at www.cmh.org.

Why Should You Apply to CMH?

• HOOPP benefits
• Group benefits, including health and dental, for full-time employees
• Employee and Family Assistance Program
• Leadership and Quality Improvement Curriculum
• Career Development & Education Grant
• Wellness and Wellbeing Program
• Diversity, Equity and Inclusion Initiatives

Job Description

Salary Range: $53.69 - $63.92

Position Overview:

We are seeking an experienced Senior Decision Support Specialist with strong expertise in Advanced Data Analytics & Data Science to join our dynamic team. The Senior Decision Support Specialist will play a pivotal role in advancing data-driven decision-making across the hospital. The ideal candidate will be responsible for leveraging complex datasets to provide advanced analytics, forecasts, and data science expertise to support clinical programs, corporate initiatives, and improve operational efficiency and patient care. The successful candidate will partner with hospital leadership, clinicians, and external collaborators to transform complex data into actionable insights that enhance patient care, resource utilization, and system performance.

Key Responsibilities:

• Lead the design, development, and automation of analytical models, dashboards, and reports to support hospital operations, quality improvement, and strategic initiatives.
• Provide advanced analytics, predictive modeling, and machine learning solutions to inform decision-making on core organizational priorities such as patient flow, wait-times, resource allocation, and clinical outcomes.
• Support and lead reporting requirements for strategic priorities to senior leadership and the Board.
• Ensure compliance with mandatory hospital reporting requirements to CIHI, Ontario Health, and other relevant ministries, guaranteeing accuracy and timely submissions.
• Translate complex data findings into clear, actionable recommendations that drive meaningful change.
• Mentor and support the development of the Decision Support team, fostering a culture of learning, innovation, and evidence-based practice within the Decision Support team.
• Contribute to enterprise-wide data governance, data quality, and data literacy initiatives.
• Collaborate with clinical and administrative leaders to identify data-driven solutions for critical challenges.
• Stay current with advancements in health informatics and apply relevant methodologies within our organization.

Qualifications:

• Bachelor’s degree in Computer Science, Health Informatics, Data Science, Mathematics, Statistics, or a related field; Master’s degree preferred.
• Minimum 5 years of experience working in healthcare data analytics or a similar role.
• Strong proficiency in statistical analysis software and programming tools (e.g., SQL, R, Python) and business intelligence tools (e.g., Tableau, Power BI).
• In-depth knowledge of the Ontario Healthcare system, CIHI datasets (DAD, NACRS, OMHRS), and performance indicators.
• Excellent problem-solving skills with the ability to translate complex analytical results into practical solutions for healthcare operations.
• Demonstrated experience working in a team environment and effectively communicating technical information to non-technical stakeholders.
• Strong project management skills.
• Experience mentoring a team is considered an asset.

The following statements are included as part of our health and safety and recruitment process: As part of our commitment to the health and safety of our patients, staff and community, CMH requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada, subject to applicable accommodations. The successful external applicant is required to provide a criminal record check in original format dated within two months from the date of conditional offer.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on the traditional territories of the Anishinaabe, the Haudenosaunee and the Chinnonton. CMH is committed to a respectful, caring, and inclusive workplace free from violence, harassment and discrimination. We welcome all applicants and encourage equity-deserving groups including Indigenous and LGBTQ2SIA+ communities to apply. We provide reasonable accommodation during the recruitment process to ensure an equitable experience. CMH is partnered with the Canadian Centre for Diversity & Inclusion (CCDI) to support ongoing inclusion efforts. We thank all those who apply; only those selected for an interview will be contacted.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources