Senior Data & Trust Manager, TELUS Agriculture & Consumer Goods

Intello Technologies Inc.; Toronto; On-site; CAD 96,000 - 144,000; Full time

Job summary

A leading Canadian telecommunications company in Toronto is seeking a Senior Data & Trust Manager. This role involves ensuring that data initiatives meet privacy and ethical standards while providing guidance to business units. The successful candidate will have a strong background in data governance, privacy laws, and effective communication skills. A competitive salary between $96,000 and $144,000 with a performance bonus of 15% is offered. Join a team committed to innovation and ethical data practices that influence agriculture and consumer goods industries.

Benefits

Competitive salary and bonus structures

Flexible benefits plan

Career growth opportunities

Qualifications

• Strong knowledge of privacy laws and data ethics.
• Experience with data governance in complex stakeholder environments.
• Capability to communicate complex concepts to non-experts.

Responsibilities

• Support business units on ethical data and technology use.
• Lead strategies addressing privacy and compliance.
• Collaborate with cross-functional teams to implement technology solutions.

Skills

Privacy and AI laws

Data ethics

Data governance

Risk mitigation

Strong conflict resolution skills

Education

Certification from International Association of Privacy Professionals (IAPP)

Five years of industry experience

Job description

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Senior Data & Trust Manager, TELUS Agriculture & Consumer Goods

Location:
Toronto, ON, CA, M5J 2V5
Calgary, AB, CA
Montréal, QC, CA
Edmonton, AB, CA
Quebec, QC, CA
Ottawa, ON, CA
Burnaby, BC, CA
Vancouver, BC, CA

Jobs by Category: People & Culture, Finance and Corporate Affairs

Job Function: Legal

Status: Full Time

Schedule: Regular

Description

Join our team

The TELUS Data & Trust Office provides world‑class, innovative privacy solutions to TELUS. We partner with teams across the organization to advance our corporate priorities, support innovation and ultimately deliver on our promise to safeguard our customer’s privacy and to earn, and maintain their trust.

We see compliance with the law as our starting point and we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent, robust, and ethical data practices. Our team takes pride in earning a reputation for being innovative thought‑leaders, strategic business partners and subject‑matter experts in privacy and data governance.

The impact you’ll make and what we’ll accomplish together

Recognizing the great potential for the agriculture technology business to meet significant social needs in our world today, consistent with our position on social capitalism, TELUS launched an Agriculture and Consumer Goods (TAC) business in 2019. This exciting business has grown rapidly through acquisitions, as well as organically. Data, and advanced data analytics, are at the center of this business. Our customers and stakeholders are looking to TELUS to ensure a robust data privacy and ethics program that is customised to their specific needs. The role is dedicated to this fast‑paced, innovative business with global operations, to support building a thriving and respectful data program uniquely suited to the industry.

As the Senior Data & Trust Manager, TELUS Agriculture & Consumer Goods, supported by the Director of Data Strategy & Partner Services, you will ensure that all TAC data initiatives meet our rigorous privacy, security and ethical standards. You will collaborate with, advise and guide the business in, addressing privacy and data considerations in a manner that demonstrates TELUS commitment to putting customers and their communities first.

You will be an integral member of the Data Strategy & Partner Services team, and a champion for the Data & Trust Office. As part of your day to day work, you will advocate for TELUS’ Trust Model as the fundamental driver for all of our decisions around data, recognising how critical customer and team member trust is to TELUS’ mission.

What you’ll do

• Support TELUS Agriculture and Consumer Goods business units on strategic initiatives to deploy or leverage data and technology responsibly and ethically by providing expert advice and counsel to execute on TELUS’ data commitments.
• Educate and advise business units on new or existing data uses and implementation of ethical technologies.
• Lead innovative strategies and creative solutions to de‑risk business activities as well as address privacy, compliance, AI and data governance considerations, including by conducting privacy and AI impact assessments and providing recommendations.
• Actively engage and collaborate with cross‑functional stakeholders to develop and implement technology solutions and ensure adherence to the TELUS’ Trust Model.
• Lead the development, design and implementation of processes, frameworks, technology requirements and testing protocols that standardise best practices in data governance and risk management, and support an agile development methodology.
• Identify, quantify and escalated data risks promptly, with a sense of urgency, and recommend mitigating controls that are effective to protect the data of our customers and team members.
• Adapt to meet the changing needs of the organisation, and a fast‑paced ambitious team, where priorities shift but the focus on the mission is steadfast.

Qualifications

What you bring

• Demonstrated ability to enable emerging technologies by building and operationalising programmes related to privacy and AI laws, data ethics, artificial intelligence, data governance and data protection in a responsible and ethical manner.
• Valued for your knowledge and expertise in applying privacy, or other regulatory laws, guidance and best practices, and an understanding of data ethics, artificial intelligence, operational data governance and data protection.
• Trusted as a collaborative partner who will act with integrity and apply critical thinking to fulfil TELUS’ commitments to its customers and team members.
• Demonstrated track record of defining and delivering measurable outcomes and risk mitigation for customers and the business in a complex stakeholder environment.
• Known for your ability to be a skilled influencer and negotiator and a persuasive advocate with strong conflict resolution skills that focus on win‑win solutions to help develop communities of practice.
• Comfortable with ambiguity and recognised for your ability to make decisions in a fluid environment.
• Ability to effectively and respectfully communicate complex concepts to non‑experts.
• Minimum five years of industry experience in data ethics, artificial intelligence, operational data governance, privacy and/or data protection.
• Certified International Association of Privacy Professionals (IAPP) or willingness and ability to become certified within six months.

Great‑to‑haves

• Bilingualism in English and French, verbal and/or written.
• Legal background/experience.
• Experience working in a large, matrixed organisation.

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its national scope.

Salary Range: $96,000–$144,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum three weeks of vacation, and flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in‑office, virtually or a combination of both.
• Generous company‑matched pension and share purchase programmes.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities.
• And much more …

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.