Senior Consultant, Diversity, Equity, Inclusion & Reconciliation (DEIR) Learning and Program En[...]

Vancity; Vancouver; On-site; CAD 86,000 - 129,000; Full time

Job summary

A prominent credit union is seeking a Senior Consultant for DEIR Learning & Program Engagement. This role involves leading DEIR initiatives, developing learning content, and coordinating with Employee Resource Groups. Ideal candidates will have over five years in program engagement and a strong commitment to diversity, equity, inclusion, and reconciliation. The position offers a salary range of $86,000 to $129,000 annually and allows for hybrid work arrangements.

Benefits

Comprehensive benefits package

Three to four weeks of vacation

Defined benefits pension plan

Qualifications

• 5+ years of experience in learning or program engagement, with demonstrated knowledge of DEIR principles.
• Experience supporting or coordinating Employee Resource Groups.
• Strong facilitation and communication skills.

Responsibilities

• Coordinate and deliver learning and engagement experiences.
• Support learning content development across six key areas.
• Track metrics to assess engagement effectiveness.

Skills

Strategic communication

Project management

Innovative learning integration

Coaching

Data analysis

Education

Degree or diploma in Education, Organizational Development, Human Resources, or related field

Tools

Staffbase

SharePoint

Job description

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to our values has helped us challenge the status quo and break down barriers since day one in 1946. We have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of our members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining our team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the Workplace

At Vancity, Diversity, Equity, Inclusion & Reconciliation (DEIR) is more than a commitment - it’s a dedicated team driving culture change, employee belonging, and community impact. The DEIR team partners across the organization to embed equity principles in how we work, learn, and lead, while also amplifying the voices of employees through ERGs and community partnerships.

The Senior Consultant, DEIR Learning & Program Engagement leads the development, implementation, and evaluation of DEIR initiatives across Vancity, primarily focused on learning and engagement. While partnering with the learning team to integrate DEIR into training and development, this role will focus on supporting ERGs, amplifying their voices through newsletters and other engagement channels, managing new DEIR initiatives and projects, and supporting communications for current DEIR Programs. The successful candidate will be a strategic communicator, skilled project manager, innovative learning integrator, and equity champion with the ability to bring people along on the change journey.

This is a 12-month contract role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland-based home office. This role may require you to work on-site up to 2 times a week.

A Typical Day Would Involve

• Coordinate and deliver learning and engagement experiences (virtual and in-person) that build awareness, skills, and accountability across the organization, integrating creative learning approaches such as microlearning, storytelling, and human-centred design.
• Support learning content development across six key areas: Accessibility, Anti-Racism, Reconciliation, Financial Inclusion, Gender Equity, and 2SLGBTQIA+ Inclusion.
• Develop and track metrics and evaluation tools to assess engagement effectiveness and inform continuous improvement.
• Maintain and enhance SharePoint and Staffbase content to scale DEIR resources and amplify the voices of ERGs through newsletters and digital channels.
• Provide coaching and thought leadership to internal leaders and external partners on embedding equity and inclusion.
• Partner with the learning team to weave DEIR practices into core programs, reinforcing equity as a driver of culture and performance.
• Guide and support Employee Resource Group Chairs and Sponsors to align activities with strategy, strengthen leadership capacity, and foster belonging.
• Collaborate on communications and initiatives that elevate DEIR visibility, including projects such as Indigenous procurement strategies, accessibility audits, and external equity commitments.
• Work with the Workplace Inclusion (WIN) team and other cross-functional partners to strengthen Vancity’s DEIR impact.

You Have

• A degree or diploma in Education, Organizational Development, Human Resources, or related field, or equivalent combination of education and lived/professional experience.
• 5+ years of experience in learning or program engagement, with demonstrated knowledge of DEIR principles.
• Experience supporting or coordinating Employee Resource Groups, affinity networks, or grassroots engagement programs.
• Experience designing or integrating learning methodologies (e.g., microlearning, storytelling, adult learning principles) into programs and engagement campaigns.
• Experience developing and implementing internal engagement strategies and using communication tools, like Staffbase.
• Demonstrated project management expertise and ability to lead cross-functional initiatives.
• Strong ability to measure and communicate learning outcomes with data and insights.
• Familiarity with digital learning platforms and knowledge-sharing systems (e.g., SharePoint).
• Exceptional facilitation, coaching, and communication skills that resonate across diverse audiences.
• Deep knowledge of accessibility standards, Indigenous reconciliation, anti-racism, and equity frameworks.

You Are

• Strategic – You connect communications, learning integration, and engagement initiatives to organizational goals and DEIR priorities.
• Inclusive – You amplify diverse employee voices, foster belonging, and ensure equity is embedded in every program and message.
• Analytical – You use data to evaluate communications, engagement, and program impact, applying insights to drive continuous improvement.
• Collaborative – You build strong relationships with ERGs, internal partners, and community stakeholders to move work forward together.
• Creative & Adaptive – You integrate innovative learning approaches (like microlearning and storytelling) into campaigns, and flex between traditional and agile methods to get results.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $86,000 to $129,000 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline

Posted until filled

What we offer

A career at Vancity is more than just a job; you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offering three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

Vancity Talent Programs

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [e-mail]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.