Senior Business Systems Analyst

RBC; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution is seeking a Business Analyst in Toronto to drive the delivery of innovative IT solutions. The role requires strong communication and advanced analysis skills, with responsibilities including requirements prioritization and stakeholder collaboration. Applicants should have over 3 years of experience with web and mobile apps, alongside familiarity with Agile and Waterfall project methodologies. Competitive compensation, comprehensive benefits, and opportunities for development are available.

Benefits

Competitive compensation

Flexible work/life balance options

Comprehensive Total Rewards Program

World-class training program in financial services

Qualifications

• Advanced knowledge in business analysis and ability to apply competency in complex situations.
• Experience in requirements management and excellent communication skills.
• Ability to develop plans and accurate estimates for completion of requirements.

Responsibilities

• Lead requirements prioritization and analyze detailed business and system solution requirements.
• Facilitate collaborative sessions with business stakeholder groups.
• Work with the Dev and QA team to ensure understanding of requirements.

Skills

Agile Methodology

Business Data Analysis

Business Process Modeling

Commercial Acumen

Communication

Critical Thinking

Decision Making

Group Problem Solving

Interpersonal Relationship Management

Requirements Analysis

Education

3+ years of experience as a Business Analyst

Experience with web and mobile apps

Experience in Agile and Waterfall projects

Job description

Job Description

Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications. Come join us! Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions.

In this role, you will be responsible for business analysis activities on medium to large size projects. You will demonstrate advanced knowledge and ability, and can apply competency in new or complex situations and guide other professionals. You will be responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis and documentation, and management.

What will you do?

• Lead requirements prioritization and leverage techniques to drive out business priorities
• Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, and review
• Analyze and document detailed business and system solution requirements using enterprise standard requirements methodology
• Apply advanced analysis techniques to ensure relationship between scope, detailed requirements, and testing through to implementation
• Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise standards
• Develop plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates
• Work with the Dev and QA team to ensure proper understanding of requirements, and if necessary, test the solution against the requirements
• Translate basic UI design concepts and elements so that special requirements can be conveyed to the Development/UX team through prototypes or via mockups, as well as to business stakeholders

What do you need to succeed?

Must-have

• 3 + years of working experience as a Business Analyst and/or Business Systems Analyst
• Experience with both web and mobile apps as well as user stories, business and systems specification, business context diagrams and business process maps
• Experience working on both Agile and Waterfall projects
• Experience of Requirements management and excellent communication – requirements walkthroughs; scope and change management; traceability; configuration management, Backlog Management

Nice-to-have

• Masters Certificate in Business Analysis
• Experience working on GenAI related products and technologies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-25

Application Deadline: 2025-12-05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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