Senior Business Analyst Business Transformation

CapServCo Limited Partnership; Remote; CAD 100,000 - 125,000; Full time

Job summary

A growing professional services firm in Canada is seeking an experienced Senior Business Analyst to join their Business Transformation team. This role involves collaborating with business stakeholders to gather requirements, leading workshops to develop technical requirements, and supporting multiple projects concurrently. The ideal candidate will have a minimum of 5 years' experience, strong communication skills, and a background in both Agile and Waterfall methodologies. Excellent benefits include profit sharing and flexible work arrangements, promoting a healthy work-life balance.

Benefits

Profit sharing

Flex days

Wellness benefits

Concierge-like benefits

Work from anywhere in Canada in the summer

Qualifications

• Minimum 5+ years' experience as a Business Systems Analyst or Business Analyst.
• Excellent written and verbal communication skills.
• Ability to communicate with business and technical stakeholders.
• Experience in Waterfall and Agile-based projects.

Responsibilities

• Elicit and document requirements from business stakeholders.
• Collaborate on process models with technology colleagues.
• Facilitate workshops for technical requirements development.
• Manage prioritization of core system requirements.

Skills

Business Systems Analysis

Communication Skills

Agile Methodologies

Problem Solving

Interpersonal Skills

Business Process Modeling

User Interface Design

Data Analysis

Education

Diploma/Degree in Business Administration or related field

Tools

Visio

Power BI

Excel

Azure DevOps

ServiceNow

Job description

Who we are

You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.

Senior Business Analyst, Business Transformation

As a senior analyst on complex programs, work with business stakeholders to elicit and document requirements, collaborate on process models with an understanding of system capabilities, analyze data needs, assist in evaluating solutions, and ensure appropriate testing against requirements.

Work collaboratively within the Business Transformation team and with key colleagues across the firm including the Technology team and business subject matter experts in documenting functional, data, and technical requirements, and assist the project manager in developing project plans and business cases.

Facilitate workshops with both business and technical colleagues to gather information for the development of technical requirements.

Manage the prioritization of requirements for changes to our core systems.

Oversee data mapping for integration activity between applications.

Collaborate with project managers, developers, and other members of the cross‑functional team.

Provide coaching and guidance to junior staff.

Qualifications

• Minimum 5+ years' experience as a Business Systems Analyst or Business Analyst.
• Diploma/Degree in business administration, computer science, information technology, or related field, or equivalent work experience.
• Excellent written and verbal communication skills.
• Ability to communicate with business and technical stakeholders.
• Experience with Visio, PowerPoint, Excel, and Word.
• Experience in Waterfall and Agile-based projects.
• Ability to work with Business Process models (BPMN).
• Experience with User Interface and User Experience design, wireframing, and prototyping.
• Ability to support multiple projects concurrently, balancing deliverables, and prioritizing across projects.
• Strong interpersonal skills.
• Resourcefulness and creative problem‑solving skills.
• Preference will be given to candidates with:
  • Microsoft D365 experience (Marketing, CRM, Project Operations, Finance and Operations modules).
  • Certifications in Business Analysis (CCBA, CBAP, PMI‑PBA).
  • Experience with applications: Azure DevOps, ServiceNow, Workday, Power BI, Systems Integration.

Benefits

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Employment Equity and Accommodation

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing [e-mail] and we will work with you to meet your accommodation needs.