Senior BSA - Salesforce/Cap Markets x2

Nexus Systems Group Inc.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A technology consulting firm in Toronto seeks a BSA with over 10 years of experience, including 3 years as a technical lead, and strong Salesforce skills. The role involves working on a Salesforce project in global banking, with responsibilities including requirements analysis, workflow design, and full project lifecycle involvement. This position offers a hybrid work environment and continuous exposure to new technologies.

Qualifications

• 10+ years’ experience as a BSA, 3+ years’ experience as a technical lead.
• Recent experience with Salesforce CRM and writing SQL queries.
• Capital markets and global banking experience is required.

Responsibilities

• Work closely with end users to understand business needs.
• Create impact analysis documents and design workflows.
• Deliver and enhance solutions and applications.
• Participate in full lifecycle of projects and manage testing.

Skills

10+ years experience as a BSA

3+ years experience as a technical lead

2+ years experience with Salesforce CRM

Intermediate SQL/SoQL

Capital markets and global banking experience

Education

Bachelor's degree in technical field

Salesforce Certifications

Job description

Overview

Location: Hybrid (1 day/week), Toronto

Contract Duration: 6 months

Extension: Possible

FTE: Possible

Number of Positions: 2

Schedule: 9am – 5pm, Monday – Friday, 37.5 hrs per week

Story Behind the Need

• Business group: The CRM Global Technology Applications team supporting Global Banking & Markets Wholesale clients.
• Project: Salesforce project to digitize and integrate systems along the Client Lifecycle for wholesale banking. Responsible for working with consultants and business stakeholders to design and build the workflow and system integrations required. Remove barriers throughout the project enabling the development and deployment of quality solutions that meet these requirements.
• Reason for request: Project in need of active support for new initiatives.

Candidate Value Proposition

• Great opportunity for building experience and skillsets.
• Collaborative team environment that will be impacting multiple organizational lines within the Bank.
• Exposure to new technology in an enterprise environment using various techniques and methodologies.

Typical Day in Role / Responsibilities

• Work closely with end users and business teams to understand business needs, conduct gap analysis and requirements assessments as needed.
• Partner with Architecture on understanding the design and integration.
• Create impact analysis documents, user stories, and design workflows for implementation.
• Deliver and enhance new and current solutions and applications.
• Be involved in the full lifecycle of a project, producing actionable and complete specifications, writing production-quality code, and implementation.
• Understand existing database schema, identify gaps and recommend solutions.
• Design test sets and automate where possible, including functional and non-functional testing, regression testing, and performance testing.
• Support the solution in production (as needed).
• Improve end user experience by finding scalable solutions and addressing complex ad hoc queries.
• Effectively communicate with technical and non-technical audiences.
• Coach and train end users (as needed).
• Participate in and run SCRUM meetings (as needed).

Candidate Requirements / Must Have Skills

• 10+ years’ experience as a BSA, with 3+ years’ experience as a technical lead.
• 2+ years’ recent experience with Salesforce CRM.
• Recent experience writing intermediate SQL/SoQL queries.
• Capital markets and global banking experience is required.

Nice-To-Have Skills

• Financial services experience is a plus around AML, KYC, and/or Compliance.

Soft Skills

• Excellent communication skills to work across different business lines and with different users.
• Strong ability to work under pressure.
• A proactive, problem-solving mindset and the ability to think outside the box.

Best vs Average

The ideal candidate will have very strong Salesforce experience. They would be a strong technical lead (not a people manager) with significant experience in integration and enterprise-level solutioning. Candidates should be data oriented.

Degrees or Certifications

• Bachelor's degree in a technical field (e.g., computer science, computer engineering) or related field. If not technical, ensure sufficient experience in similar roles supporting integration.
• Salesforce Certifications are highly preferred (Salesforce Admin is a plus).

Structure and Format

• 1st round: Video interview, panel discussion (technical and behavioral), 45-60 mins.
• 2nd round: Interview with Director (as needed), 30 mins.
• Hiring Manager’s availability to interview: ASAP.

Additional Notes

• This is not a people management role; we are seeking a Salesforce SME/technical solutioning lead.
• Lead title is not required so long as the scope of work in recent roles matches the level of request.